VB
Veseljka B
Active since Nov 2019
4
Reviews
0
Industries
Reviews
4 reviews10 months ago
False Adverising, shocking customer service
1. False advertising regarding the size of the handbag, it was considerably smaller than advertised. 2. Poor customer service experience, particularly with being directed to a designer instead of a manager. 3. Delayed delivery despite a short distance. 4. Loss of opportunity to purchase another bag due to this issue. 5. Lack of assistance in resolving the situation.
0 replies
11 months ago
Vellies on another level! Quality and excellent services.
I recently purchased 5 pairs of shoes that I can't stop raving about! The craftsmanship is truly impressive; you can tell that a lot of care went into making these. The quality of the leather is excellent—so soft yet durable, which gives me confidence they'll last a long time. What I really love is the modern design; they look stylish and fit seamlessly with my everyday outfits. Plus, they are incredibly comfortable. I've worn them all day without any discomfort, which is a major win for me. To top it all off, the service was impeccable. The team was friendly and really attentive to my needs. Overall, I highly recommend these shoes to anyone looking for a perfect blend of comfort and style.
0 replies
11 months ago
I recently visited Vellie Boutique and had a fantastic experience
I recently visited Vellie Boutique and had a fantastic experience. Right when I walked in, I was greeted by a friendly staff member Brenda who was eager to help. She really took the time to show me around, explaining the different types of products and what would work best for what I was looking for. I appreciated how knowledgeable she was without being pushy. The selection was impressive and was very impressed. Plus, the quality of the products was evident. When I made my purchase, the checkout process was quick and smooth, even though I had issues with Payflex they assisted me as best as they could with constant updates and keeping me updated. Overall, the service was top-notch, making my shopping experience enjoyable. I’d definitely recommend this store to anyone in the market for leather goods!
0 replies
11 months ago
Really bad service
Really bad service. They dont come back to you and when they do their answers do not solve any questions that I have. I have been waiting for my refund, the Merchant has been in constant contact with them as well because they have done all they can from their side but Payflex just does not release my refund. My payment is due next week and I strongly feel they are stalling to get this payment. I am hoping after I post this that someone does their job there.
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Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (50%)