VB
Vellie Boutique
Claimed Business
VB
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
5|3 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Vellie Boutique
Vellie Boutique has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Vellie Boutique across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Mari B
1 reviews | Active since Jan 2020
3 Dec 2025, 12:06
Wow. Amazing
Wow, outstanding service and the quality of the shoes are great. They went to great lengths to replace the shoe for me after I have chosen the incorrect size. I just want to give a compliment to Brenda. She does her job exceedingly well.
Helpful (0)
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Mari B
1 reviews | Active since Jan 2020
3 Dec 2025, 12:06
Wow. Amazing
Wow, outstanding service and the quality of the shoes are great. They went to great lengths to replace the shoe for me after I have chosen the incorrect size. I just want to give a compliment to Brenda. She does her job exceedingly well.
0
Replies (0)TN
VB
Veseljka B
1 reviews | Active since Jan 2020
8 May 2025, 14:52
I recently visited Vellie Boutique and had a fantastic experience
I recently visited Vellie Boutique and had a fantastic experience. Right when I walked in, I was greeted by a friendly staff member Brenda who was eager to help. She really took the time to show me around, explaining the different types of products and what would work best for what I was looking for. I appreciated how knowledgeable she was without being pushy. The selection was impressive and was very impressed. Plus, the quality of the products was evident. When I made my purchase, the checkout process was quick and smooth, even though I had issues with Payflex they assisted me as best as they could with constant updates and keeping me updated. Overall, the service was top-notch, making my shopping experience enjoyable. I’d definitely recommend this store to anyone in the market for leather goods!
Helpful (0)
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Veseljka B
1 reviews | Active since Jan 2020
8 May 2025, 14:52
I recently visited Vellie Boutique and had a fantastic experience
I recently visited Vellie Boutique and had a fantastic experience. Right when I walked in, I was greeted by a friendly staff member Brenda who was eager to help. She really took the time to show me around, explaining the different types of products and what would work best for what I was looking for. I appreciated how knowledgeable she was without being pushy. The selection was impressive and was very impressed. Plus, the quality of the products was evident. When I made my purchase, the checkout process was quick and smooth, even though I had issues with Payflex they assisted me as best as they could with constant updates and keeping me updated. Overall, the service was top-notch, making my shopping experience enjoyable. I’d definitely recommend this store to anyone in the market for leather goods!
0
Replies (0)JS
John S
1 reviews | Active since Jan 2020
7 May 2024, 12:32
Super customer service.
What a experience!!!!!! Bought a pair vellies from Vellie Boutique and the order was dispatched and received in a very short time. Unfortunately the vellies was not the size I bought and immediately I thought that this is gong to be one of those problematic on line buys. However I phoned Velllie Boutique and spoke with a very frindly Brenda who informe3d me that the matter will be resolvd. I gave her all the necessary info as well as photos, showing that the pair of vellies I received is not the size I bought. She then assured me that they will exchange the pair with the correct size3. On Monday 6 May the courier arrived on my doorstep to get the pair of vellies wrongly dispatched. On Tuesday morning I received an SMS from the courier that my parcel is out for delivery and at 09h00 I received my correct size vellies. . This is customer service which can only be classified as super supberb.
Helpful (0)
|Replies (0)JS
John S
1 reviews | Active since Jan 2020
7 May 2024, 12:32
Super customer service.
What a experience!!!!!! Bought a pair vellies from Vellie Boutique and the order was dispatched and received in a very short time. Unfortunately the vellies was not the size I bought and immediately I thought that this is gong to be one of those problematic on line buys. However I phoned Velllie Boutique and spoke with a very frindly Brenda who informe3d me that the matter will be resolvd. I gave her all the necessary info as well as photos, showing that the pair of vellies I received is not the size I bought. She then assured me that they will exchange the pair with the correct size3. On Monday 6 May the courier arrived on my doorstep to get the pair of vellies wrongly dispatched. On Tuesday morning I received an SMS from the courier that my parcel is out for delivery and at 09h00 I received my correct size vellies. . This is customer service which can only be classified as super supberb.
0
Replies (0)DM
Dwayne M
1 reviews | Active since Jan 2020
29 Apr 2024, 11:03
The extra mile, and then some!
I can personally say that they have done more than they needed to, in order to assist me. Sakkie has bent over backward to help me and kept good communication throughout the entire process. Thank you very much!
Helpful (0)
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Dwayne M
1 reviews | Active since Jan 2020
29 Apr 2024, 11:03
The extra mile, and then some!
I can personally say that they have done more than they needed to, in order to assist me. Sakkie has bent over backward to help me and kept good communication throughout the entire process. Thank you very much!
0
Replies (0)RB
DH
Dean H
1 reviews | Active since Jan 2020
7 Aug 2023, 06:14
Just as good as Camper shoes
Spouse and I purchased shoes three times at their stores. We normally purchase our shoes from Camper in Europe. Their shoes are fantastically comfortable and hard wearing. Better yet, its made here. Very happy we have a an excellent shoe brand locally.
Helpful (0)
|Replies (0)DH
Dean H
1 reviews | Active since Jan 2020
7 Aug 2023, 06:14
Just as good as Camper shoes
Spouse and I purchased shoes three times at their stores. We normally purchase our shoes from Camper in Europe. Their shoes are fantastically comfortable and hard wearing. Better yet, its made here. Very happy we have a an excellent shoe brand locally.
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Replies (0)MM
Madaleen M
1 reviews | Active since Jan 2020
8 Mar 2023, 09:33
DKW Vellies-Pls dont walk on wet grass (the soles will crack)
I made contact with Velli boutique to inform them the vellie shoes I bought for my husband did not last even 3 months. They responded immediately requesting photos. After forwarding the photos the response was the Vellies have water damage and that is why the soles are completely cracked... In my life I never bought shoes before, and the soles cracked completely due to walking on wet grass.... I am more than willing to share the photos with anyone to see if they will purchase these shoes.
Helpful (0)
|Replies (0)MM
Madaleen M
1 reviews | Active since Jan 2020
8 Mar 2023, 09:33
DKW Vellies-Pls dont walk on wet grass (the soles will crack)
I made contact with Velli boutique to inform them the vellie shoes I bought for my husband did not last even 3 months. They responded immediately requesting photos. After forwarding the photos the response was the Vellies have water damage and that is why the soles are completely cracked... In my life I never bought shoes before, and the soles cracked completely due to walking on wet grass.... I am more than willing to share the photos with anyone to see if they will purchase these shoes.
0
Replies (0)