Active since Nov 2019
once again I'm on the line with Telkom, Philisiwe has no idea how to do her job, its disgusting, she basically cant tell me when my contract will expires, insist i dont have a contract with them but Im billed monthly. TELKOM YOU NEED TO DO BETTER!
Ref No 3698784789 booking was done and 50% paid, due to unforeseen circumstances the booking had to be cancelled. we were told our dep with will refunded in 14 days, today we have not received the money (two months later). we have made over 100 calls to the establishment and every time we are told the payment will be done by their accountant who doesn't have a name and his never available to speak too. Disgusting
Telkom once again has failed dismally to address my billing issues, disgusting service once again!
i moved over from adsl to fibre in june. i cancelled my adsl line in Feb/March 2020. you still continue to bill me for a service i cancelled months ago. i have visited the telkom branch 3 times, sent and made calls to telkom about 100 times I'm yet to get a correct bill. the consultants are very cagey always claiming to send the information to the refund's department and refuse to include you on the email they have sent out. I have continued to pay for a service i cancelled months ago in fear of being disconnected.