chereen S

SA Floors - Stay away

Had our floors done by Jacques Malan owner of SA Floors, Coatings and Maintenance Group of Companies, Rock Solid Garage Floors. I contacted Jacques to come and look at our floors because our floors was cracking and lifting. Jacques sent one of his employees to come and take pictures of our floors. After a week I asked Jacques for feedback on my floors and he advised me that he is waiting for feedback from his supplier and that 80% of his clients has problems with the product ........ I phoned the supplier and asked when I can expect feedback, they advise me that Jacques never contacted them and said that they will come and look at my floors. They issued me with a report advise that the failure lies with the application of the product and not with the product itself. On the same day I sent Jacques the report. He then immediately blocked me from phoning him, he also doesn’t respond to my emails and on the same day he conveniently liquidated his company SA Floors but is still in business according to google............. Please be aware of Jacques Malan. Take the time to read ALL his reviews on all social media platforms. You will just waste your time and your money. Jacques gave us a 5 year warranty on the product and workmanship but when we contacted him he had numerous excuses and gave us the run around for a month and still no feedback……. He is never available when I phone him, and he also doesn’t respond to emails or return phone calls. Please don’t waste your time and money on any of his services and products.