KRISHNA G

2017 Honda BRV_Rusting!!!!! Tin fish can!!!! Poor Quality!!!!

I had purchased a brand Honda BRV , elegance from Honda Umhlanga in 2017. The vehicle started to rust just after 1 year, every time I took the car in for a service I had told the service advisor about the rust issue, but was told it was not an issue. The rust continued to spread on the car and at the moment the vehicle a rust in almost every panel of the car. I laid a complaint with Honda SA, I have been battling with them for the last 6 months trying to resolve the issue. I was told to take the car to authorized panel beater , which was done. The issue I had was that should the vehicle be repaired the vehicle will not be in original condition, and I had asked Honda to pay me out for the vehicle ,take it back at a reasonable offer. Honda refused, I then decided to let Honda have the vehicle repaired. I was shocked ,, that the vehicle was repaired in a days time, when I got the car back , the vehicle had been touched up with a hand paint brush , rust covered by sealant , rust was hidden. I complained again to Honda SA, saying that the quality of work was not up to standard , they have hidden the rust and painted over it . Is that the quality and integrity of work that Honda portrays to customers. I was saddened by this , after paying for a vehicle and now to have a new vehicle rust in this manner. The vehicle is still under warranty and still is rusting . A so called manger "Anton Alberts" from the Honda Sa in Joburg made two visits to come view the car and I was told that the car was not bad , any body with common sense would tell you that it is shabby work. That was obvious he is shirking responsibility in carrying out proper service delivery , in terms of the values that Honda claims they stand for. I now sit with a hand painted 2017 Honda , that I can not sell to anybody , due to the value been dropped so much due to this rust issue. I will never never recommend anybody ever purchasing a Honda product , the poor quality , poor customer service, extremely bad management system . If there is somebody else who had issues like mine please advise on what else can be done, Honda is taking customers for a ride and they need to be stooped!!!!!