VB
vincent B
Active since Dec 2019
6
Reviews
0
Industries
Reviews
6 reviews33 months ago
Brilliant service an...
Brilliant service and advice from Deontae Hassan
60 replies
55 months ago
Poor sales and service at Mitsubishi rivonia north motor group
I bought a Mitsubishi Triton extreme from north motor group which I was promised would be perfect , after forcing me to do paper work before I got to see the car I was un happy with some minor damage to the trim around my shifter (leather trim damage ) which I brought up with the sales rep on the day ... He assured me it would get sorted out ... 3 weeks later I sent the vehicle in to which I was disgusted by the level of service I got from Colin his manager who basically told me you paid for what you bought ... This is now the second time of the run in with this manager Colin who is very arrogant and rude towards me as initially he did not deliver on his delivery time and date of the vehicle ... The replacement part is a mere 3000 Rand's on a vehicle I spent 700000 Rand's on .... And he could not satisfy the customer with the repair to the damage which I found upon inspecting the car ... His attitude towards this whole deal has given me such a bad taste towards the Mitsubishi brand as the dealer is so careless and rude towards the customer ....should this have been a Toyota which I moved off of to the Triton I can assure you the repairs would have been done and the dealer would have put a smile on my face but sadly I am one very dissatisfied Mitsubishi customer after this whole ordeal and am hoping mmsa can get involved to sort this out and correct the way in which this manager Colin conducts business with customers hoping to buy a Mitsubishi
53 replies
55 months ago
Be wary of Colin at Mitsubishi rivonia
I bought a Mitsubishi Triton extreme from north motor group which I was promised would be perfect , after forcing me to do paper work before I got to see the car I was un happy with some minor damage to the trim around my shifter (leather trim damage ) which I brought up with the sales rep on the day ... He assured me it would get sorted out ... 3 weeks later I sent the vehicle in to which I was disgusted by the level of service I got from Colin his manager who basically told me you paid for what you bought ... This is now the second time of the run in with this manager Colin who is very arrogant and rude towards me as initially he did not deliver on his delivery time and date of the vehicle ... The replacement part is a mere 3000 Rand's on a vehicle I spent 700000 Rand's on .... And he could not satisfy the customer with the repair to the damage which I found upon inspecting the car ... His attitude towards this whole deal has given me such a bad taste towards the Mitsubishi brand as the dealer is so careless and rude towards the customer ....should this have been a Toyota which I moved off of to the Triton I can assure you the repairs would have been done and the dealer would have put a smile on my face but sadly I am one very dissatisfied Mitsubishi customer after this whole ordeal
0 replies
66 months ago
Useless call back and security response skills
Took 11 months of constant calls for me to finally decide to go with another security team ... And this is purely due to their lack of communication skills and constant lies with regards to alarms going off and not being recorded by them To top it all off at the end of this all I was promised a management team call ... I am still waiting for that call ... Bit of advise if they say my manager will call you shortly ... It basically means they aren't going to call you
0 replies
66 months ago
Letters of demands not in accordance with the agm
Very unprofessional considering what our complex minutes from the last AGM states and their letters of demands are ... Long story short don't get involved with them as they are extremely unprofessional at replying to problems on their behalf
0 replies
78 months ago
Constant harrassment for a new contract
I have an average of 20 phone calls from elite mobile on this particular number "+27319429251" per day ... Up until last week I would take the call and ask them to stop calling as I do not want another contract or to change my service provider ... Since Wednesday last week the caller has been becoming more rude and it has come to the point that I have to block this number as I do not have time to tell elite mobile EVERY TIME that I am not interested in any promotions , contracts , change overs etc ... I do not know where they got my number from but it has put such a sour taste in my mouth about them that I do not even want to consider using them in the future as NO MEANS NO! But to them it means let's see how many more times we can call this potential customer. Very sad that they have gone to these resorts to try get a customer even after numerous times one has said no to there services
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)