TA
Tiffany A
Active since Dec 2019
19
Reviews
0
Industries
Reviews
19 reviews2 months ago
Sedikana at Capitec Benmore Gardens is the Best!!!
Sedikana at Capitec Benmore Gardens was phenomenal. She was so helpful, so kind and so patient while helping me. And then prepared to go the extra mile to follow up with me.
53 replies
3 months ago
****/*****/HUMAN TRAFFICKING ALERT!!!
On 25 December 2025, I booked Accomodation with Neo and Ruks Guesthouse. What they advertised were clean, neat and tidy self catering units. On 26 December 2025, I checked into Neo and Ruks Guesthouse and what I received was a far cry from what was advertised on Booking.Com’s website. The Accomodation I checked into: 1. Resembled more of a brothel than it did self catering units. I was allocated a dingy room in a main house instead of a self-catering unit; 2. Access in and out of the property was controlled by young foreign national girls in skimpy pyjamas who also lived in the house; 3.The tiles were coming off the wall, the curtains and bedding were appalling, the window was cracked with no burglar bars for safety, the bedding was stained, and the TV didn’t work. 4. The front door to the guesthouse was never locked even after midnight which is extremely unsafe. 5. The owner confirmed that they had intentionally deceived me by giving me a room in the main house instead of the self catering unit that I had paid for because they were overbooked. They definitely did not tell me this when I checked in. 6. There was an overpowering unpleasant stench throughout the property. 7. Please see photographs attached and I’ve got an entire WhatsApp conversation in which the owner of the Accomodation admits their *****. 8.One of the girls assisting me told that this happens all the time meaning that it was no mistake. It’s a well orchestrated ****. Neo and Ruks guesthouse have identified a loophole in Booking.com’s system that allows them to exploit individuals. I checked out that very same day after spending no more than 15 min in that place. I feared for my life and when I tried to leave, the girl assisting me refused to open the gate. I first had to spend the next 30 min explaining why I refused to stay there and she agreed that the accommodation was not up to scratch. I’ve contacted the owner whose is ignoring my request for a refund, both via whatsapp and email. The owner of the accommodation told me to take it up with Booking.com but when I contact Booking.com, they tell me that the booking is non-refundable and that they can’t process a refund without the owner’s approval. THIS IS A CLEAR VIOLATION OF OUR CONSUMER PROTECTION LAWS. The owner is never going to approve the refund because this is a **** that likely involves an element of human trafficking. I've reported this business to the Consumer Goods and Services Ombud for further investigation.
0 replies
3 months ago
Booking.com aids and abets ***** and HUMAN TRAFFICKING
Booking Confirmation no: 6302856054 Passcode: 5008 On 25 December 2025, I booked Accomodation with Neo and Ruks Guesthouse. What they advertised were clean, neat and tidy self catering units. On 26 December 2026, I checked into Neo and Ruks Guesthouse and what I received was a far cry from what was advertised on Booking.Com’s website. The Accomodation I checked into: 1. Resembled more of a brothel than it did self catering units. I was allocated a dingy room in a main house instead of a self-catering unit; 2. Access in and out of the property was controlled by young foreign national girls in skimpy pyjamas who also lived in the house; 3.The tiles were coming off the wall, the curtains and bedding were appalling, the window was cracked with no burglar bars for safety, the bedding was stained, and the TV didn’t work. 4. The front door to the guesthouse was never locked even after midnight which is extremely unsafe. 5. The owner confirmed that they had intentionally deceived me by giving me a room in the main house instead of the self catering unit that I had paid for because they were overbooked. They definitely did not tell me this when I checked in. 6. There was an overpowering unpleasant stench throughout the property. 7. Please see photographs attached and I’ve got an entire WhatsApp conversation in which the owner of the Accomodation admits their *****. 8.One of the girls assisting me told that this happens all the time meaning that it was no mistake. It’s a well orchestrated ****. Neo and Ruks guesthouse have identified a loophole in Booking.com’s system that allows them to exploit individuals. I checked out that very same day after spending no more than 15 min in that place. I feared for my life and when I tried to leave, the girl assisting me refused to open the gate. I first had to spend the next 30 min explaining why I refused to stay there and she agreed that the accommodation was not up to scratch. I’ve already contacted the owner whose is ignoring my request for a refund. The owner of the accommodation told me to take it up with Booking.com but when I contact Booking.com, they tell me that the booking was non-refundable and that they can’t process a refund without the owner’s approval. THIS IS A CLEAR VIOLATION OF OUR CONSUMER PROTECTION LAWS. I’ve already told Booking.com that the owner is never going to approve the refund because a **** that likely involves an element of human trafficking. This is no isolated incident. After eventually locating similar reviews that were not available to me when I initially made the booking, I can only conclude that Booking.com is complicit in this *****ulent operation and they need to be investigated and held accountable.
0 replies
9 months ago
Buffalo Motors, Centurion - Phenomenal service
Phenomenal service from Buffalo Motors. Jacques Lombard went out of his way to ensure that I qualify for my dream car, regularly updated me on the progress of my financing application and made all of this magic happen in less than a week. He even put me in touch with a broker to sort out the insurance. Super helpful and responsive. Would definitely recommend!!!
0 replies
9 months ago
Arnold Chatz Cars - Extraordinary service
Exceptional customer service. Denashca Hosman was incredibly helpful and made the service journey pleasant and seamless. Quality of the workmanship was fantastic, courtesy drop-off and pick-up rides were provided and I was adequately updated on the progress of the service.
0 replies
11 months ago
Was assisted by Lerato Mahuma in relation to updates to my policy and she assisted me in record time
Was assisted by Lerato Mahuma in relation to updates to my policy and she assisted me in record time. Excellent service! Super impressed 👌
58 replies
13 months ago
Key Movers - Careful, Reliable and Efficient Movers
What an exceptional dedicated set of movers. They physically moved my belongings from Cape Town to Johannesburg including a 65 inch flat screen and delicate glassware; and took such a great care of my items. They’re hardworking, efficient and I would recommend them on any day.
53 replies
13 months ago
Vumatel technicians go above and beyond ⭐️
The service rendered by Vumatel technicians Webster and Sbunelo was amazing. They went above and beyond to ensure that my issue was resolved timeously. They’re great assets to your team!!!
53 replies
13 months ago
The service rendered by Buzz Movers was incredibly professional and efficient
The service rendered by Buzz Movers was incredibly professional and efficient. Used their services to move my precious items from Cape Town to Johannesburg. Everything was in perfect order upon delivery including a 65 inch flat screen. Response time was quick, the move was well organised and the cost of the move very reasonable!
0 replies
13 months ago
Fantastic Experience!
Sold my car yesterday and was offered a good price for it. The process was so quick, easy and seamless. Joshua Erasmus at your Jan Smuts branch is an incredible asset to your team!!! His quality of service was exceptional.
53 replies
Review Distribution
5 Star
10 (52.63157894736842%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (47.36842105263158%)