Active since Jul 2011
Aquastar Pool Services has been absolutely fantastic. Their team is reliable, professional, and always willing to go the extra mile to make sure everything is perfect. Whether it's routine maintenance or addressing unexpected issues, they've consistently delivered top-notch service. It's clear they take pride in their work, and it shows in the quality and care they bring to every visit. Highly recommended for anyone looking for trustworthy and dedicated pool care.
I bought my 1st twisp about two years ago i then upgraded it to the aero when it was just launched. i had leaking problem on the device so they changed it to the Edge. the coils on the edge did not even last a couple of days and the flavour was gone. i asked to rather go back onto the aero but the was said that can not be done.<br> <br> i was a loyal customer to TWISP hoping that the product will improve just to give twisp a last chance i went and bought the new coils to try. <br> <br> But because of twisp bad product and service i was forced to try other devises and the quality is way better than yours. The coils are the same price as TWISP but i get a month of these coils. The liquid even lasts way longer. <br> <br> i advise people dont buy twisp.<br> <br>
I have complained quite a few times with no real outcome. I called head office when I call it seems as if I don't know what I am talking bout and talked to like I am stupid. I have done everything I was told to do with no real positive outcome. IT IS OBVIOUS YOU DONT NEED MY BUSINESS AND MONEY. as for the KIOSKS they have been very helpful for AS MUCH AS THEY CAN DO, and told to contact head office. I probably have spent well over 15k. well I think I will cut my loses and move on to a different brand as like I said me being a loyal client in the past makes no difference to your business and I will make sure that I will make it a point to get my four friends off your brand too.
I have purchased the new aero device. I was told the device is top of the range device, and I specifically asked if the device leaked liquid the sales person said does not leak liquid. Obviously I was lied to because when I am filling flavour in the new device there is liquid leaking from the mouth piece. When I pull in from the mouthpiece it makes a bubbling noise and the liquid comes into my mouth. When I blow into the mouth piece the liquid then leaks through the adjustable airflow.<br> <br> I have been a loyal customer to twisp for over a year now and I am not happy with the lies that your sales people are telling your clients just for a sale of your so called high end units. I was going to buy a different brand device but I waited to get your new device hoping that the problems from your old devices will be sorted out. I will probably loose quite a bit of liquid in couple of weeks just by the leaking. I laid a complaint and received feedback stating need to clean the device. which I did but not even 5 min later the deice is leaking again. I am loosing great amount of liquid. I have pics of the amount of liquid that leaks. if I can not get assistance can I please get my money back.<br>
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