Quintin H

Worst customer experience

I bought a VW CC from them. The wipers were torn, front tires on their limits, shocks leaking, alarm intermittently triggering with no siren (alarm invoiced on the purchase document). Oil level double what it should be. On test drive, they said it has a service history which they could not provide after contract was signed. No spare key. One mirror mechanism is broken which was simply wedged in place. This did not last. 3rd time in for repair 3 months after the purchase with the bank asking for RWC, last service invoice and repair invoices. None provided to date. Worst service ever. Because of the bank’s involvement, a courtesy car was provided. Both rear tires failed within a few days. no spare, service 6000km overdue, airbag and safety belt warning light on. Tire warning light on. I was told not to worry about this. Empty promises. The courtesy car is now also standing with 2 flat tires at my place. Please don’t buy a car from them.