MS
Melissa S
Active since Jan 2020
3
Reviews
0
Industries
Reviews
3 reviews39 months ago
Misinformation provided
Misinformation provided over the phone. Please train your staff to provide clear and correct information.
0 replies
40 months ago
Horrible service from Nissan and Nissan Innovations
I would not recommend Nissan to anyone. After waiting a ridiculous amount of time for the problem to be identified with my husband's Nissan NP200, and concluding that the problem was NOT with the water bottle, they have rejected our warranty claim based on the water bottle. It's very clear that Nissan would do anything to save money, including finding loop holes that negatively impact loyal customers. We have been waiting a full 2 months for this problem to be identified, paying for a car we have not even seen in the last two months. The car is only 3 years old and was bought brand new, and yet we've lost over R70 000 due to repairs. If I could give zero stars, I would. We are deeply disappointed in the service we have received. We will be involving an automotive ombudsman regarding our complaint.
132 replies
77 months ago
ABSA the Glen
Sat in a 45 minute wait (because absa has one consultant working) only for the lady to tell me that my account needs to be FICA'd. She also cannot tell me why, or when there will be any consultants available to help me. Neither can she tell me when or why my account is scheduled for a lockup. There is also no one at reception most of the time, and no system as to when a client can see a consultant, causing other clients to take advantage of the line and pushing in. Very disappointed in this branch especially. At this stage I am willing to move my banking elsewhere and I would not recommend absa to anyone.
61 replies
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1 Star
3 (100%)