Leanne W

Retriever Fintech & Leisure Travel Agency

An amount of R870.00 was deducted off my bank account on the 31st December. I was notified of this transaction on the 1st January @ 02h00 on my cell. I went straight to my bank this morning & was told that this was a a transaction for Leisure Travel Agency. My bank gave me the call centre number 011 064 9100 to call. This was Retriever Financial services that was associates of handling the travel agents transactions. I have been holding on for about 3 hours only to be told that I'm # 1 in the line. Still waiting & now so angry!! This is appalling. I have given no-one permission to take this amount off my account & I cannot get through to them at all for assistance.