Active since Jan 2020
A very poor service. The machinery was old and broken and carpets were made so wet that they began to smell after two days of trying to dry them with fans and heaters. My own vacuum cleaner then pulled loads of dirt out once they had left - I would definitely not recommend them as I have had to get another company to come and redo the job that they were supposed to do. Asked for a refund and after a month of asking only got half-back
Had a very pleasant conversation with Kirk De Sai from the Retentions department. He was friendly and professional and sorted my query quickly and backed it up with an e-mail while I was still on the phone. Excellent customer service, thank you!