ND
Noluthando D
Active since Jan 2020
2
Reviews
0
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Reviews
2 reviews15 months ago
Declines providing a paid-letter. Constantly calling for a payment even after it has been made.
Constantly getting calls and being sent emails saying I’m in errors when the account with Old Mutual is paid up and the DD was set up with them. When I WhatsApp them, Sicelo says I should ignore the calls but also he ignores me when I ask for a paid-up letter which Sapna Ruthub initially said will be available after 21 business days of making the payment. The payment was made 2 months ago.
53 replies
50 months ago
Clearance letter.
I've called Vericred a number of times trying to get a clearance letter. They either remain silent on the phone till they hung up, say I'll receive it within 24-48 hours which doesn't happen or say they checked on their system and saw that I requested it and therefore need to speak to a manager and then hang up. I finished paying last year October and getting the clearance letter has been such a hassle.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (50%)
2 Star
0 (0%)
1 Star
1 (50%)