EM
Esmerelda M
Active since Jan 2020
4
Reviews
0
Industries
Reviews
4 reviews72 months ago
G'bye Cotton On
On the 10th of May, I purchased two jerseys from Cotton On Walmer Park PE and a jogger for my husband. When we arrived at home, the jogger's safety tag was never removed, so strike number one was to take the jogger back to get the tag removed. On 18 May, I finally decided to wear one of my new jerseys. Upon leaving home to go to work, my husband noticed a stain on the jersey, which pretty much just looked like a wet spot (it was just darker in colour). Off to work, realising that the wet spot is not a wet spot. To be honest, I actually felt quite humiliated as people probably thought that I went to work with dirty clothing while in the meantime it was actually still brand new. My husband tried to take it back to the shop and they did not want to take it back. Both my husband and I went back on 24 May to return the jersey for a new one. It was brand new and there was no way that I was going to wear it like that again. The store assistant indicated that they will not be exchanging the jersey as "it was not in it's original condition". Well, that is quite biased, because that was it's original condition to me. I asked the store assistant whether it is then regarded that I am lying about it, because honestly there was absolutely no belief in what I was saying. I chose to donate the jersey, with the slip and tag back to Cotton On. If I can't get a new one, I don't want sub-standard quality clothing that I can't wear. It is absolutely disgusting that there is such a lack of trust in believing their customers. Needless to say, I have said my goodbyes to Cotton On as I am still waiting for the "Manager" to phone me. So long, farewell!
0 replies
72 months ago
Exchanged without hassles.
Exchanged a damaged tight without issues after the item was purchased online! What a pleasure dealing with the staff at Walmer Park PE branch. Effortless.
0 replies
72 months ago
Warmth in Hot Chocolate
Wow! Absolutely blown away by the amazing service from Nomu. Ordered some hot chocolate online, and 24 hours later, delivered! Not only delivered, but a special note with a gift included in the box. Felt so special! Definitely the first of many online purchases from Nomu. Keep up the good work!
0 replies
76 months ago
Pathetic service plant
Liquid Capital is very quick to sell their service plans and makes you think that you are getting the benefit of paying it off. Service plan value is way over the actual service pricing, and calculates to paying an admin fee of R3000 due to the lack of their quoting abilities. This plan is supposed to be beneficial to the consumer, not a rip-off! I am definitely sure that if they had to buy a product with the value of R11000 and only get R8000's worth of stuff, they won't appreciate that!
0 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)