Active since Jan 2020
Online or Telephonic Upgrades or Changes are PATHETIC! Never giving all the information, caused my account to be R1800 instead of R840!!! It has taken me 2 months to sort it out and cancel everything. Not the first time, and they just don't care. Kudos to Client Services for assisting to fix other peoples mistakes. NEVER AGAIN ONLINE!!!!!!
After the doctor advised me that I need to use the pill as I have an estrogen shortage, I asked about picking up weight (which is a legit worry for me, as the estrogen shortage has caused me to pick up a lot of unwanted weight in a short amount of time), her answer was that I need to go on a Low GI diet (which I already am) and that there were no fat people in the Concentration camps, so I don't eat I won't pick up weight. I find this extremely offensive, because many people died because of the terrible circumstances in the Concentration camps, including some of my own ancestors. The fact that she did not take my question seriously as it was a medical issue, and then used this terrible comment (more than once, I might add) as an answer is unacceptable. She will never see me again, and I will advise everyone against her.