AG
Ansche G
Active since Mar 2009
2
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0
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Reviews
2 reviews9 months ago
No Customer Service Motus Honda
I bought a car from Motus Honda Sandton. I have a major problem and when I tried to reach out to them, I was advised that they have closed down. I was advised that they are now in Motus Honda West Rand. I believe the same Dealer principal is also at the new branch. The problem is, that when I bought the car (before i drove it off the floor) they fitted an alarm and wrongfully connected the alarm wiring to the BCM (Body Control Modular). My car recently had a mechanical breakdown out of the blue. Renault in Kempton Park have found that the alarm wiring connected to the BCM sparked and has blown the BCM. This caused my whole car's electronics to seize. So far it costs me R35 000 and once the BCM is fitted (awaiting parts for more than 6 weeks already) then only a full diagnostic can be done to see what else could have been damaged. This means more costs for my account. After continues and various desperate attempts and emails, I have just been totally ignored. I feel that Motus Honda should take some responsibility for these COSTS!! I need someone from Motus to assist me, but nobody is reaching out to me and I am totally being ignored. My next stop is the Ombudsman! For sure!
56 replies
38 months ago
I would like to write a review about Prime Meridian Direct
I would like to write a review about Prime Meridian Direct. My experience with PMD was very professional when my car was stolen. I will most definitely insure my next car with them again. My rating is a very satisfactory 9/10.
56 replies
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