IV
Inge W
Active since Jan 2020
2
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Reviews
2 reviews61 months ago
TERRIBLE CUSTOMER SERVICE
I sent shoes back. Catherine Jakachira, the online fashion assistant, mailed me the shoes are not in satisfactory condition as was worn. I am very unhappy about the shoes coming back to me. It is not dirty (or worn) at all! Per previous email she said: “ As such, the item will be returned to you to the address below in the next 48 hours should there be no response to this mail” I DID reply to that mail with no response from her or anyone. The photos I received from her is poor quality and low resolution. I attached a quality photo of the perfect condition shoes. There is NOTHING wrong with them! You wont find shoes in shops on the shelves in a better condition than the shoes they call “unsatisfactory condition”. I mailed them a few times and messaged on facebook. The communication is HORRIBLE with no assistance at all!
0 replies
76 months ago
STAY FAR AWAY
Owner is VERY unprofessional and rude (to family and guests as well). Horrible during and post wedding experience. Don’t do this to yourself on your once in a lifetime special day. Will not recommend this place to ANYONE!
0 replies
Review Distribution
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2 Star
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1 Star
2 (100%)