Marceleno V

Bad services

Please can you look at this account . Telkom have been charging me for an Huiwawei 20 pro black for 9 months of around R950 plus . Which I don’t even own . I picked up the error late and went in store to complain. They logged it 3 times and I logged it online . No feedback , no call , nothing for 2 months now . I was always wondering why my account would be so high . But now I picked up the issue . The call Centre is really poor offering no solution . Someone will call me . The shop tell me to communicate with the call Centre . I’m tired of calling and holding for 30min and longer then nothing happens . You need to get better quality s****ed staff in the call Centre ASAP . We all work is a sales environment. You might offer an affordable product but the after service is so poor . I just need someone to look into my case and assist me please . Case number 2343D299-E8CC-4B9F-8F5C-DCF9F0E8520C.pdf Regards Marceleno 0762800303