DB
Direct Billing
Unclaimed Business
DB
Direct Billing
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Direct Billing
Direct Billing has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Direct Billing across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLS
Lebogang S
1 reviews | Active since Jan 2020
17 Sept 2025, 09:30
Unexplainable billing
Can someone kindly explain how the RMS billing system works I mean even when the electricity is switch off due to low credit the bill still debits some amounts on it
Helpful (0)
|Replies (0)LS
Lebogang S
1 reviews | Active since Jan 2020
17 Sept 2025, 09:30
Unexplainable billing
Can someone kindly explain how the RMS billing system works I mean even when the electricity is switch off due to low credit the bill still debits some amounts on it
0
Replies (0)MV
Marceleno V
1 reviews | Active since Jan 2020
3 Feb 2020, 17:20
Bad services
Please can you look at this account . Telkom have been charging me for an Huiwawei 20 pro black for 9 months of around R950 plus . Which I don’t even own . I picked up the error late and went in store to complain. They logged it 3 times and I logged it online . No feedback , no call , nothing for 2 months now . I was always wondering why my account would be so high . But now I picked up the issue . The call Centre is really poor offering no solution . Someone will call me . The shop tell me to communicate with the call Centre . I’m tired of calling and holding for 30min and longer then nothing happens . You need to get better quality s****ed staff in the call Centre ASAP . We all work is a sales environment. You might offer an affordable product but the after service is so poor . I just need someone to look into my case and assist me please . Case number 2343D299-E8CC-4B9F-8F5C-DCF9F0E8520C.pdf Regards Marceleno 0762800303
Helpful (0)
|Replies (0)MV
Marceleno V
1 reviews | Active since Jan 2020
3 Feb 2020, 17:20
Bad services
Please can you look at this account . Telkom have been charging me for an Huiwawei 20 pro black for 9 months of around R950 plus . Which I don’t even own . I picked up the error late and went in store to complain. They logged it 3 times and I logged it online . No feedback , no call , nothing for 2 months now . I was always wondering why my account would be so high . But now I picked up the issue . The call Centre is really poor offering no solution . Someone will call me . The shop tell me to communicate with the call Centre . I’m tired of calling and holding for 30min and longer then nothing happens . You need to get better quality s****ed staff in the call Centre ASAP . We all work is a sales environment. You might offer an affordable product but the after service is so poor . I just need someone to look into my case and assist me please . Case number 2343D299-E8CC-4B9F-8F5C-DCF9F0E8520C.pdf Regards Marceleno 0762800303
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Nov 2016, 13:03
Bad Service
<p>I cancelled the contract on the 13/09/2016 from Telkom but no they charge me termination penalty while i didn't use the product and it was in a cooling off period. They keep on giveing me reference number : ********** 9 and A ********** 3. Last month i receive the voucher for both contracts that I still have with Telkom apologising about this cancelled product but i'm still charged for termination penalty How? How come you apologise for giving your customer the wrong product at the end you charge the customer for termination pernalty? </p>
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Nov 2016, 13:03
Bad Service
<p>I cancelled the contract on the 13/09/2016 from Telkom but no they charge me termination penalty while i didn't use the product and it was in a cooling off period. They keep on giveing me reference number : ********** 9 and A ********** 3. Last month i receive the voucher for both contracts that I still have with Telkom apologising about this cancelled product but i'm still charged for termination penalty How? How come you apologise for giving your customer the wrong product at the end you charge the customer for termination pernalty? </p>
0
Replies (0)