MR
Minet R
Active since Feb 2020
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
HUGSY is a ****
BE AWARE - Hugsy.co.za is a **** More than 20 days post delivery promise and they refuse to respond to queries. There are no contact details on their site and no response to web queries. This lot is NOT going to send you you goods. rather burn your money = at least you will get some warmth out of it! LOL
0 replies
51 months ago
Woolies Dash is WONDERFUL!
Eventually got to try Woolies Dash yesterday. It was PHENOMENAL! As it was my first time using the app I neglected to add my house number and both Noma, and the driver from Clearwater ( i did not get his name) went ABOVE AND BEYOND to accommodate me. The order was delivered after the driver's work time had ended, and he was extremely gratuitous even though it was my stupid fault. Honestly so very impressed with the experience!
0 replies
55 months ago
The Only ASAP you get is an ASAP ignore!
I am so sorry I cannot give no stars. I hereby officially join the horde of people who have been ripped off by PnP ASAP, and the ones who are getting DOLOLO response from PnP on their service. Brandon at the call centre says that ASAP issues cannot be handled by PnP Customer Care, so be aware guys! You ARE ON YOUR OWN. PnP has branded the product, and given it their name, but obviously they will not take responsibility for it. Shame on you PicknPay!
3 replies
70 months ago
Whirlpool ROCKS!
I snapped the hinge on my oven door which required repair. (Not under warranty anymore) Whirlpool had a technician at my house n less than an hour after me calling to request assistance. The fix was fast and professional. An ABSOLUTE PLEASURE to deal with Whirlpool.
0 replies
73 months ago
UTTER IDIOCY!
Been trying to shop online with my storecard, and keep getting an error. Eventually reached the card division, who tells me that MY CARD HAS TO BE REPLACED? They can not give me a reason for this, other than the card is OLD? I replace the card last year?? How is that OLD? And for what reason could you not have TOLD me when I paid my accounts, last week, or last mont, OR EVER for that matter? Now - bear in mind that card replacement is a time-consuming and frustrating process. I spend more than TWO HOURS on a phone, in the store, with the call centre. Also - I had to REPEAT this process at different stores, before it eventually got sorted out. So now, without advising me you have de-activated my card, to force me to go INTO AN ACTUAL SHOP IN THE MIDDLE OF A PANDEMIC to go an get a replacement??? What utter idiocy possesses anyone to do such an inane, idiotic thing? For absolutely NO discernible reason? Why would anyone be under the impression that this makes sense? Or even allow such unmitigated risk to a customer? We have been socially isolating since February due to my family being at high risk for severe compilations from Covid. You can not possibly expect that ineptitude on your side is an acceptable reason for me to be exposed to risk? Your call center has ZERO escalation capacity as my request for an actual human being with actual answers to get back to me, is completely ignored. Pick n Pay - I might love you, but you store card partner is disgracefully inept and does you no favours. It might well be prudent for you to reconsider whether this is the level of customer interaction you wish to associate yourself with.
1 reply
77 months ago
Neither Good , nor Proper
I wish I could allocate ZERO stars.... We have a third-party liability claim against a Santam policyholder that has remained unresolved since October 2019. Dealing with Santam has been very unpleasant, with zero communication for the better part of two months. Eventually Santam ended up making a decision that defies logic in making a settlement offer on a quote that only covers a part of our claim. Santam’s legal branch also failed to respond to any requests for clarification, given us brush-off and half-formed answers, and have absolutely refused to give us any information on how to escalate our dispute. We will now have to take legal action against the policyholder to recover our damages. If you believe Santam will protect you as a policyholder, be aware that you are likely wrong. They will merely frustrate the process and hope that the third party claimant goes away. Most won’t. If you are the third party trying to claim against Santam- just don’t waste your time. You are better off going the legal route which will be faster and less hassle. Also, look at the Policyholder Protection Rules ( https://www.gov.za/documents/short-term-insurance-act-policyholder-protection-rules-amendment-28-sep-2018-0000 ) , and the SAIA Code of Conduct (www.saia.co.za) . Check that Santam follows those rules. You will not have access to the Short Term Ombud, as third party claims fall outside its jurisdiction. At least insist on having the few rights you have protected! The only Good and Proper thing you will get from Santam is a GOOD and PROPER run-around.
3 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)