Shahwana K

Park and Smile Valet Parking - Poor Service

oN 1/2/2020 we parked our car at King Sharka Airport at 5h30 rushing for a funeral. Meena the assistant arrived 10 minutes late with no apology we almost missed our flight and had no apology. Instead she demanded we pay her the balance of the money prior to leaving our keys. We got no receipt for this payment. On arrival we confirmed our flight and she informed us after 10pm is a surcharge of R50. We received our car unwashed when we questioned her she said we have no water what must i do then? We paid the R50 without any documentation. We go no refund for not having our car washed. I asked why did you not get the car vacuumed . She replied you must not ask me that question check with the office. She did not even greet us goodbye and just walked off to wait for her pick up vehicle. This company calls itself Park and Smile, the frontline staff Meena can barely greet leave alone smile. Very unfprofessional company. Please refer to all the reviews in the short space of time and decide whether this company needs to be in business. I am taking this matter to the next level.