SP
Seelan P
Active since Apr 2020
5
Reviews
0
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Reviews
5 reviews15 months ago
Not trustworthy, ********* roofing contractor in Pinetown, Durban
Paid a 50% deposit of R33 000,00 for roof repairs on 22 Nov'24. Informed 02 Dec'24 that work would begin 09 Dec'24. From the 09 Dec'24 i received numerous postponements and excuses why work could not begin. By the 17 Jan'25 I decided to cancel the work which had not yet begun. On the 23 Jan'25 i was told to expect the return of my deposit after 2,5 weeks. Until the 11 Mar'25 i received a payment of R10 000,00 and numerous excuses why my full reimbur*****t was not possible mainly because funds were not available. Now having to undertake legal action to recover my monies.
2 replies
16 months ago
Poor service, always making excuses and taking no responsibility
Booked my 2020 Duster in for an aircon related issue on Monday, 10 Feb'25. The following day, the vehicles battery was completely flat after being checked when booked in the previous day with no indication of a problem. I had to replace the battery as the dealership took no responsibility even though there was the possibility of foul play regarding the battery . During the battery replacement I noticed some oil on the engine cover. I then discovered that during the vehicle servicing the previous year a oil leak from a breather pipe was identified and a note made for client to check oil level with no proactive intention to repair a vehicle under warranty which would be expected from a branded dealership. The faulty aircon sensor identified on Monday, 10 Feb'25 was replaced yesterday, 17 Feb'25 and unsurprisingly the aircon problem repeated itself today, 18 Feb'25. Renault Pinetown in my opinion does not seem Customer service focused, always making excuses for their actions and taking no responsibility.
0 replies
24 months ago
appalling service from Renault SA and Renault dealership
enquired with Renault Pinetown on the service cost for my 2020 Renault Duster. was told i had to replace the cambelt 4 years or 90000kms although vehicle is only doing 39000kms. enquired with Renault SA and was told to change cambelt 3 years or 90000kms. asked for documented evidence of schedule for serviceable replacement parts. told it doesnt exist. only verbal communication which clear indicates inconsistencies and subject to ones lack of knowledge. extremely appalling service from Renault SA. owned both 1st & 2nd generation Dusters and uncertain about remaining with the brand.
0 replies
27 months ago
poor viewing experience with the dstv stream app
after installing the latest dstv stream app update on the 15 Feb'24, a valuable feature of being able to access the channel list when watching a channel and this being able to easily switch channels was removed. after logging 3 support requests i was eventually informed on the 25 Mar'24 that the feature was removed due to a usbiness decision as people were not using the feature. i don't believe this. as if this was the case why wasn't i informed immediately after logging my support request? who and how was it determined that people were not using the feature? the viewing experience is now much poorer however dstv call this an upgrade. seems like dstv is actively trying to lose more clients.
2 replies
75 months ago
being mislead with vague offers by dstv (multichoice) to reconnect
i received an SMS in Feb 2020 with discounted rate to return to dstv. the sms did not include an T&C's and now i am being told that it was a limited offer for 2 months. on sunday a consultant updated my account to include the discount for the 3rd month. dstv is drawing back clients with vague offers to mislead people. once reconnected they are then providing the rest of the information regarding actual costs. their support staff is uns****ed and has no clue what is going on.
6 replies
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5 (100%)