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pat Z
Active since Apr 2020
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2 reviews27 months ago
Dr Lizmare Bronn,,, bad service
She is the worst ever,,,!!! completely rude even on a personal basis,,, rush you out of office, her voice tone is aggressive, attacking. I kept my cool at the appointment, but phoned her later giving her a bit of her own medicine, but she was aloof as ever, no excuse,,, Dr's like her should be sued for incompetence,,, they are bullies, and try play God,,, a bad God however,,,, I would like to see her apologizing to her patients and pledge to change her loathing attitude, if not take the consequence of losing all business. I find more and more doctors to have no manners or client relations,,, maybe the study program at university also needs to be adapted,,, it should be compulsory to complete and adhere to an ongoing psyciatriatic evaluation. MG
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73 months ago
Panorama Vet and Specialist Centre bad, rude service and not willing to investigate all symptomatic criteria available at the expense of the owner and patient.
Pat v zyl re Panorama Vet and Specialist Centre These vets think they are God. I also had bad, heartless experience, telling me when I said my dogs are like kids, the sister told me, they are not kids, they are dogs,,,,goodness!! also went ahead to book a ct without my permission, and send me an aloof email of how i missed the appointment. Month end at work, did not have time to check personal mails or take leave to take my dog. Surely they could have phoned to get permission/schedule! Also did not assist to get referral from my vet in an emergency, as my vet took ages,,,rather bullied me into another appointment with their vet before i was seen by yet another assessor vet and not by the specialist yet!!! R2200 for appointments. R6500 for blood tests not even a thorough test, CT scan quote R18000 and then not yet the operation. When I asked them to take a sample from nose fluid and if it is a bacterial infection to develop a specific antibiotic, as they would not aspirate the lump. I was able to massage then the fluid from the lump drained via the nose from lump on my dogs head, they would not do it due to possible contamination. When i compared the sample with a urinary sample for sistitis, where they often develop a specific antibiotic to treat it , they did not reply. So much for trying to get to the root of the problem. I did ask for a quote on the ct, that does not mean I do not want them to rule out all other posibilties before going that route,,, I do not feel safe with them, can see they dont even do a proper assessment. I had to urge them to check the ears, listen to the heart, take temp, they did not even look in her mouth etc. Simply disgusted,,,heartless people from reception, nurse, vet, assessor vet,,,too many flaws!! How will the operation be performed. I have no trust!!
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