PS
Patricia S
Active since Apr 2020
6
Reviews
0
Industries
Reviews
6 reviews15 months ago
Disgusting Service
I ordered a selection of tonic waters on the 4th March 25. I only received one part if the order. I have contacted Strubensvalley store several times and have been told the order is out for delivery. I received a phone call from a driver on Tuesday who informed me he couldn’t deliver due to the rain. He assured me he would deliver before Friday. I can’t get hold of the driver as his phone is off. The store tell me they will book the delivery for tomorrow. Almost 10 days 😡😡
1 reply
25 months ago
Bad Service
Once again I have had a bad experience with FNB ***** Department. I was ****med of R3000 at the ATM at Horizon View on the 11/52024. The matter was reported to the ***** Department in the branch within a few minutes of the incident. I never received a case number. I was instructed by the branch manager to open a case at the police station. I have the case number from the police but nothing from FNB *****.
1 reply
25 months ago
Bad Service
Absolute disgusting service. I reported a dispute on the 11 March on the secure chat platform. Response received 18March requesting original dispute form and relating proof of purchase etc. This has now been emailed via my phone 3 times. I have referred this matter to my private banker and am not getting much assistance from her either. One can’t get to speak to a human to report such bad service 😡
1 reply
26 months ago
Disgusting Service
Absolutely pathetic service. My staff member has been waiting for 4 months now for his pension payment. I have tried to escalate this issue to the Regional Manager and she doesn’t get back to me either. Why should we be forced into to belonging to the NBCEI when they can’t deliver what our staff pay for😡
0 replies
27 months ago
Beware of First Car Rental associated with SAFAIR
Shocking that they can hold one’s deposit for 5-7 working days when the vehicle returned on Sunday. The car was handed back to them in good condition. When asking them to take the hold of the credit card they said it would take 5-7 working days.
1 reply
41 months ago
Discovery cancelled 90 year olds policy
I am shocked and very disappointed that Discovery cancelled my 90 year old Mother In Law’s membership after a misunderstanding which we have tried to explain. Unfortunately she did not mention to the broker that she has Glaucoma at the time of signing up on the 19/5/22. She saw an eye specialist on the 16/5/22 for a general check up of the eye pressure, for which we never claimed. She then saw the same specialist in October and without us knowing, they submitted the chronic application to Discovery. We paid the consultation cash. We received a call from an agent and yes, I did start to lose my cool as I kept saying that we didn’t ask the eye specialist to submit the doc and it seems like the agent I spoke to took it personally as right after the phone call I got a mail that the medical aid was cancelled. Being a 90 year old woman, my Mother In Law was asked to sign a form which she clearly didn’t understand what she was signing. We have been trying through our broker and emails to resolve this but to no avail. We haven’t even received a response to the direct emails sent. We then received an email last week basically confirming the cancellation. Totally unacceptable service received from South Africa’s best Medical Aid!!!!
2 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
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1 Star
5 (83.33333333333333%)