RD
Robyn D
Active since Jun 2020
6
Reviews
0
Industries
Reviews
6 reviews12 months ago
Extremely Disappointing Online Service!!
I contacted Fleisherei early Friday morning to request same-day delivery, which should have been possible since I fall within their same-day delivery zone. I was assured my order would arrive that day — yet nothing was delivered. Then on Saturday, I received a message claiming the driver couldn’t reach me, which is simply untrue. I was home, ready and waiting. I even tracked the driver via the link provided and saw him sitting at the estate gate, making no attempt to contact me or the alternative number I had provided. Instead of doing the bare minimum — like calling — he just turned around and left. There’s no way to contact the driver directly, and getting through to someone who can actually assist is a frustrating and fruitless experience. We had planned to use the meat for the weekend, and this lack of professionalism and communication completely ruined those plans. I regret not sticking with Baobab Meats — their service and communication have always been excellent. This experience was unacceptable. I won’t be ordering from Fleisherei again.
0 replies
16 months ago
I had the pleasure of being assisted by Lungile Mtshali from OUTsurance, and I couldn't be more impressed with her service! She helped me update my address for my insurance, and the process was smooth and hassle-free
I had the pleasure of being assisted by Lungile Mtshali from OUTsurance, and I couldn't be more impressed with her service! She helped me update my address for my insurance, and the process was smooth and hassle-free. Lungile was professional, efficient, and friendly throughout the interaction. She ensured that all the details were correctly updated and made the entire experience stress-free. It's rare to come across someone so dedicated to excellent customer service. Thank you, Lungile, for going above and beyond! OUTsurance is lucky to have you on their team.
56 replies
48 months ago
A very happy customer
I had issues with Fasta (my selected checkout payment method). The Phonetradr team was amazing. They were patient and always kept me updated. When the payment finally reflected, the phone I initially purchased didn't pass their inspection. But, they went out of their way and found the exact same phone within a couple of days and delivered it to me. This was my first time buying a pre loved phone and, it looks and feels brand new😍 I am a very happy customer!😊
0 replies
60 months ago
Good Service
Quick response and service from Jane Mampane.
53 replies
70 months ago
Woolworths Online store
Never use Woolworths online store. I ordered a couple of items in the beginning of May, They failed to deliver and they eventually phoned to apologise. They said they couldn't resend my items because the service isn't allowing them to or something like that and offered me a refund. Weeks went by and I still didn't get my refund, so I sent an email and they apologised again and assured me that I would get it within 5-7 working days. It's been almost 2 month, and I'm still waiting!
0 replies
70 months ago
Woolworths Online Store
Never use Woolworths online store. I ordered a couple of items in the beginning of May, They failed to deliver and they eventually phoned to apologise. They said they couldn't resend my items because the service isn't allowing them to or something like that and offered me a refund. Weeks went by and I didn't still didn't get my refund, so I sent an email and they apologised again and assured me that I would get it within 5-7 working days. It's been almost 2 month, and I'm still waiting!
0 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (50%)