Active since Jun 2020
Last month they said my data depleted on the 2nd, and it had been loaded on the 1st. Today is the 7th of Feb, data was loaded on the 1st and now they are saying it has depleted. Worst of all, I cannot check my balance for me to see for myself, I must be told by their agent. Their agent, Neliswa Mthembu, has a stinking attitude on top of that.
The service at the SASSA office in Durban Station is despicable. I went there on Monday to apply for a grant. I was told to return on Wednesday morning. By 07:30 I was already in the queue, which was moving ridiculously slow. At 12:30 they told everyone to go home and they gave us appointment slips for the following Wednesday. What I find irritating is that the office closes at 16:00. I dont understand why people are being sent away. I refused to go home and stood on the side. The security guard would close the door shut. This other old lady ended up crying because she had been trying really hard to get the forster grant, and all she had come to do that day was to drop froms yet they refused her entry. The way in which people are treated in government offices is inhumane.