BH
Bianca H
Active since Jun 2020
3
Reviews
0
Industries
Reviews
3 reviews30 months ago
DONT USE ONECART
One Cart. This is my first experience with you and I will not be returning. I have been on the phone with 2 of your consultants (one whom said they would phone me back and never did). An item that I ordered is incorrectly priced on your app - according to the CPA, an establishment cannot charge more than what is originally advertised. My initial order was cancelled due to "out of stock" reasons. I then ordered the product from another establishment (same price). The shopper was messaging me and saying that I must order from Clicks online because the item is R130 more expensive than shown on your app. A few minutes later- my order was canceled due to "out of stock". This is not only going against the CPA but you are also not telling clients the truth. If there's a mess-up on your side, your patrons can't be the victim of it. I've phoned both the Cresta and the Clearwater Clixks and guess what - they both have stock of the item I ordered. I will not be using you again. Please see attached communications.
0 replies
45 months ago
Don't use Snatcher
Snatcher looks great from the outside but service delivery is terrible. I have ordered from them 3 times. The first purchase went off without a hitch (bar the 2 and a half week wait for delivery). The second delivery I was told an item was out of stock 2 weeks after I had placed an order. I waited 10 days for a refund of that item. My third order once again I was informed that an item was out of stock on the day delivery was scheduled. Both times the item was still showing as available on their website. I was then told no one was available to receive my order - there is always someone to receive deliveries at the address mentioned, and that they would come back the following day. I contested the second item and requested that they send the item as they clearly have stock. I was told a second collection and delivery had been set up. Only to be told a day later the item is still out of stock. They lie to their customers as they don't want to cover the courier fee of a small item that they possibly forgot to add. I was offered a coupon for their website and declined it. I am still waiting for a refund 13 days later.
0 replies
71 months ago
What a disappointment. My dad had his birthday during lockdown level 5 so it was very difficult to get him something he wanted. After some research, and finding some restrictions had been lifted and discovering we could get goods delivered, I found exactl
What a disappointment. My dad had his birthday during lockdown level 5 so it was very difficult to get him something he wanted. After some research, and finding some restrictions had been lifted and discovering we could get goods delivered, I found exactly what he wanted (precisely what he wanted as other places he had contacted didn't have stock). Fine and Fabulous had no altered hours (for the lockdown) in their website or FB page, no recent reviews but upon reading a Hello Peter review where a customer was not awarded their refund (after ordering goods and being told they were out of stock) I decided I would contact Fine and Fabulous before I ordered. I had been calling for a couple of days and decided maybe to email only to be told what I wanted was out of stock and the best method of communication was an email at this point. Fine and Fabulous, maybe you can indicate that on your website and Facebook page to save people the time of trying to contact you and maybe best to indicate what is out of stock so people don't try and order it. Maybe someone else will have a better experience, but I won't even be trying with you again.
0 replies
Review Distribution
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4 Star
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2 Star
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1 Star
3 (100%)