Nico T

BMW interest rate dispute.

This complain is about the Cape Town branch. To all my fellow biker buddys who bought a new 800F Adventure bike the end of 2016. Did you know that BMW ran a special deal at that time which were the following. If you signed before the end of 2016, BMW finance offered you prime minus 2% interest rate over a 60 month period. A friend and myself bought the same bikes at the same time; he bought his at Stellenbosch branch and I bought mine at the Cape Town branch - both branches had 1 each of the same colour we wanted. I only found out resently about this deal when we compared monthly contributions. He got the deal of prime minus 2% over 60 months and mine was prime plus 2% over 72 months! When I took this up with BMW Finance, they referred me back to the Cape Town branch. Needless to say, they do not want to answer my questions about why this prime minus 2% deal was never offered to me! That includes the Manager. My question now is; if this was never offered to me, how many other clients were treated the same way that I was?? We all know that commission is paid on sales performance - in this case it was not to the best interest of the client! I am busy taking this to the next level and I will keep you informed. Biker greetings.