Active since Jun 2020
We dealt with Flight Centre Rosebank to book train tickets for our UK holiday in December. We dealt with a certain Ms Lebo Moloi. Although we booked and paid for first class train tickets several of the first-class services were cancelled due to train shortages in the UK over the festive season. We were assured by British and Scottish Rail that we will be reimbursed as we did not receive what we paid for. We were further advised that only the entity that booked the tickets may reclaim these costs. Although we advised Ms Moloi of this on our return and requested her to reclaim our costs we have not heard a word from her or Flight Centre. We have sent various follow up emails without even a response. Needless to say we paid commission on the booking and expect some sort of service.
i have still not received a bed that i ordered and paid on 3 june from bradlows. i have lodged numerous complaints on different platforms without any positive result.
i ordered a bed on 3 june and i was promised that delivery will take place within 3 to 10 days. after numerous complaints i have still not received my bed.