Mbali M

Horrible service and incompetence.

We got NTP security and they stopped debiting money out of the account for payment. A few months later they then said we were owing a certain amount of money and they wanted to remove the entire security system. We tried to make arrangements with them for the money that was owing and they refused the arrangements- they just wanted the alarm box. I then asked them to show me the contract that we had signed with the company showing that 'should you owe, the company will take the security box' however they could not show the contract. They came and took the entire box with our consent as we were tired of being harassed and not having a way forward with payment. They did not make us sign any cancellation document (meaning they could come back and say we owe money) and further did not come with any material to fix the holes they left in the walls.