Active since Jul 2020
Please be aware of this company!!! I dont know how they are allowed to do business. Read the articles from News24 and Sunday Times and it will tell you exactly how they try to **** people and milk them for money. Please do not be intimidated by their harassing calls and threats. Research the Consumer Protection Act and DO NOT ACCEPT ANYTHING FROM THEM. These 2 x previous 5 star reviews are exactly the same but from different people??? Seems coached to me
AVOID AVOID AVOID. Please be aware of this company! How they managed to become legally registered is a miracle. They phone you and run through some products very very quickly and talk about samples. Never say "These are the terms and conditions, do you understand this" They then send the products without even sending a quote or receiving payment and then harrass and threaten you to pay (The handy andy they sent is rock hard already btw). Their staff are rude and unprofessional, never try to help resolve issues only fight and never let you speak. Please report them to the Consumer Protection Act if they contact you. I dealt with them over a month ago via phone call and today they message me to respond to my message that was never responded to 30 days ago!! What a joke. Please be aware of them, they are just **** artists who managed to get a company registered
Update on my last review. P.S if you buy from them ask to deal with Linda ONLY. I asked them for a COC for the electrical work. (I knew they couldn't give one because we had an electrician come out and his words were "I don't even want to touch this, it's bad"). They did not earth our house, used the wrong electrical cables for the house and did not put an isolator on the geyser. Pieter is arrogant and rude. Wants to argue and make you feel bad for not being happy by saying that people have cancelled orders blah blah blah. Then puts the phone down in your ear. Pieter if you want a really bad review then here it is. After the way you handled the situation yesterday I hope you keep your word and close the company so that others won't have to deal with this ****. My last review wasn't even nasty... it was truthful.
We had a log home recently built and it does look really good... until you look closer. The building itself is great but their work is sloppy... walls are painted half **** and are dirty. Wood varnish from the floors is on the walls and door. Shower isnt sealed and water leaks onto the wooden floors which also dont look anything like the photos. Originally they put in a sliding door that doesn't lock from the outside. You send messages and get ignored for who knows how long. They are very quick to get a hold of you when it's time for money to be paid but when you have questions then they read your message and reply a day or 2 later... sometimes not at all. Linda was very friendly the whole time! She should speak to customers always! Charged alot to paint to the roof. I also want to earn that for 4 hours work!! All these things aren't an issue if you are getting a 2nd hand house, not a brand new built house. It feels like buying a brand new car and finding out you have to fix oil leaks and that it doesn't come with keys??? Overall experience is mediocre in terms of work and customer service
We ordered stock from the Boksburg branch and when we went to collect we were given an alternative item as we urgently needed stock. Thanks to Charlene Renken and the refund department, we received a refund confirmation less than 24 hours later for the difference in price. Very happy with the speedy service.
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