Active since Jul 2020
Would give them a 0 rating if I could! Horrible service. It was my first time ordering from them. I placed the order and didn't hear anything after a week I followed up and was informed that my product was out of stock and they will refund me. I am still waiting for my refund. They do not respond to my emails or their social media page chat. They lost me as a customer.
Bad service! I'm still waiting for my parcel after 2 months and they ignore me!
I have always had a good and easy experience with Wonga but got exceptional services today from an agent named Vicky. She was warm, bubbly and very friendly and helpful. My query was sorted while on the phone with her. Thank you so much Vicky :-) we need more agents like you in SA!