Jean-Pierre Schmidt

BED STUDIO PIETERMARITZBURG

To Whom it may concern This complaint is compiled because of very poor customer service and empty promises, my mother bought a mattress from your institution ( let me correct myself PAID FOR) on Sunday 4 July 2020 and paid for including a delivery fee. She was promised a delivery of this mattress on Monday 5 July 2020, regardless to mention this did not happen as some lame excuse was piped up by the sales person. This elderly person had to drive all the way there to just get another empty promise that the delivery will take place the next day Tuesday 6 July 2020. Again needless to say this did not happen either, also no communication from their side.