Active since Jul 2020
Today at 10am I walked into Postnet Sunning hill Village to send a package, at the front desk I found a lady (Thandi), who blatantly ignored me and continued processing something - She did not even greet me or ask me to wait, she just continued and i walked out. A few minutes later I came back and was assisted by Mokgadi. @Postnet and @Thandi, your attitude is horrible and makes a mockery of the POSTNET Brand.
I walked into the Store at Mall of Africa yesterday, 4 guys were hurdled around the treadmill passing ball to each other ignoring clients. only when I walked to the counter a young man chased after me. The gents at the treadmill were not bothered event find out the manager was also standing there chatting. the service is disgusting and you need to start taking customers seriously. I m very disappointed at the service.
Paxi is a scam and they are stealing parcels, please rather pay the R99 at POSTNET. I used Paxi for the first and last time, they stole my parcel and the store says it was received and there was nothing there, the call centre blames the store and the store blames Paxi. D510601216680 That's my tracking number.the service is a scam.