AK
Annetjie K
Active since Jul 2020
3
Reviews
0
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Reviews
3 reviews67 months ago
Great service
I took my children there 2 Saturdays back for a nice late brunch. As usual, upon our arrival, staff and management made us feel very welcome. My son ordered sushi together with my daughter as there "starters". I've order my main meal, light... But somehow the sushi took forever. However, the waitress and management did feel very bad and improvised twice with an "excellant" apology. The service and food are always fantastic and we will definately return! Thank you for excellant service
0 replies
68 months ago
Most disgusting treatment!!
I had a booking for my daughter and myself in Sunday, 27 Sept. Upon our arrival, there were no guests and we were the only ones. The girl showed US the room and I've informed her that I've booked the room with the pool and jacuzzi view. I went outside to view the pool, which was green and the jacuzzi, which was empty and full of bird miniur. I was then asked to go to the office up the street to meet with Jon Pierre. When he eventually arrived, my daughter was chased off stairs leading to a top balcony or deck, as, according to him, were under construction. No signs whatsoever of any construction on premises! We went inside and I started asking questions about the pool and jacuzzi. JP very rudely said that it is not currently available due to Covid. I've asked him why he didn't mentioned that earlier when he spoke to me to confirm my booking and time of arrival. I started to ask about the spa, as this was the purpose of my booking, to surprise my daughter with a nice spa treatment. He then flew up behind his desk and chased US away like dogs!! He said that he hasn't got time for this as he had a hectic week. On his way out, he kept on staying we must leave and return to Springs. We were shocked and my daughter and myself started laughing, thinking JP was only joking.. He left is on the premises and ons his way to the gate, again shouted twice: "Go back to Springs.. Go!" I was furious about his behaviour in front of my daughter and the way we were treated. He had someone waiting in a blue Smart car outside the gate, JP was the passenger, and as they took off, both threw a middle finger at us!! Where is this man coming from? Is he going to refund my petrol, 138KM x 2?? Will he apologise to my daughter?! Absolutely disgusting behaviour and treatment!!
0 replies
70 months ago
Bad workmanship
This guy has no clue how to do paving or renovate a swimming pool or doing rock art. His website is fake!! He is not committed to his job. Left my premises when he realise that the job he was doing, is not nearly up to standaard as it shoukd be. Left my premises with all the rubble and took off with my money. From day 1 I was asking cmpy papers and ID, he informed me that he is still waiting for registration. On his website, he is existing since 2016? Didn't make sense that is why he left with my money. Photo's available of the bad workmanship performed.
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Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)