BG
Bostokelos guest house
Unclaimed Business
BG
Bostokelos guest house
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Entertainment & Gaming
#13NPS Score
0Unlikely
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencepS
patricia S
1 reviews | Active since Jan 2020
2 Feb 2024, 09:11
patricia S
Please don't use this establishment at all its filthy the rooms are a horror to begin with. it all began on us booking a 3 nights accommodation which was supposed to be a 4 sleeper only to be given two different small cottage that doesn't have proper toilet, the shower was a disaster topping it all was the bed in which the pillows were greasy/oily very dirty with no working supposedly called microwave,the water cooler was an empty bottle that has green stuff already in it.my goodness i wouldn't advise any of my clients ever to book that place. we spoke to a very rude owner Mr Van rooyen who didn't want to cancel our reservation so we can get our refund but refused. i have lodged a complaint with bookings.com still i see they not doing anything about that place its on their website
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patricia S
1 reviews | Active since Jan 2020
2 Feb 2024, 09:11
patricia S
Please don't use this establishment at all its filthy the rooms are a horror to begin with. it all began on us booking a 3 nights accommodation which was supposed to be a 4 sleeper only to be given two different small cottage that doesn't have proper toilet, the shower was a disaster topping it all was the bed in which the pillows were greasy/oily very dirty with no working supposedly called microwave,the water cooler was an empty bottle that has green stuff already in it.my goodness i wouldn't advise any of my clients ever to book that place. we spoke to a very rude owner Mr Van rooyen who didn't want to cancel our reservation so we can get our refund but refused. i have lodged a complaint with bookings.com still i see they not doing anything about that place its on their website
0
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Michael V
1 reviews | Active since Jan 2020
12 Oct 2023, 13:18
STAY AWAY
The double room was nice, nr 6, but the bathroom with the glass door not acceptable for privacy. Some of the plugs did not work and the aircon did not work. Jacuzzi was dirty and cold water. The 2 room house was used by the staff for cooking their food and to stay there during the day. I originally booked 2 x double private rooms and the 2 bedroom house for 2 nights and 1 double private room for one night, as we were a group and certain people did not want to stay with certain people. When we got there, we only had one private double room. The manager said the 2nd bedroom in the 2 bedroom house was the other double private room. It was not, as I had to put people in that room with the couple, otherwise we did not have enough beds for everyone. He new we had 8 adults, 2 adults, 2 adults, 2 adults and 3 children. I ended up paying that couples money back due to that they did not have their own double private room and had to share. The manager did not listen when I tried to explain. The establishment is very far from everything. And the road is bad. There were other guests (ladies) staying in a double room connected to our house and the swimming pool and jacuzzi, after the manager told us, it is our private facilities for the weekend. Those guests were getting naked infront of my people, and there were boys and men in our group. Those guests went in and out our house at leisure. The doors of our house were locked in the evening as well as the gate. We did not get the keys for those doors and the gate and we had a pregnant lady with us. We had to walk around the house to get to the other side. And still could not get out the property. The second night, he gave the other couple a whole house that only booked a private double room. It was acceptable, as they were with us. After I told him, we are on our way back to the guest house please leave the new room open, when we got there, the room were locked. I could not get him on his phone and my guests were tired and had to wait outside for nearly an hour. We loved Poppie, she tried to make everything as comfortable as possible. The other guests in the joining room, were so loud and we had knocks on our doors until early in the morning hours. We could not sleep. I did talk to the manager about their behavior and he phoned me back and said they apologise, but they only continue to do as they like and he did nothing about it any There were not enough warm water for everyone to bath/shower. The water pressure were poor. The drain were blocked at the swimming pool and it smelled the whole weekend. The one light in the second bedroom in the house, could not be put of, so the poor people needed to sleep with a light in their eyes every night. People came and go as pleased in our house. There were not enough light at the braai area. The jacuzzi in the second bedroom on top were not clean and had cold water. There were plugs in all the rooms that did not work. Saturday morning, when we got ready to leave for the day, I saw the golf cart of the manager were parked nearly on top of my jeep. He left for the restaurant. When we packed the jeep for the day, one of my people called me and showed me my bumper has a hole in it and was scratched. I do not have any evidence how this could have happened and I do not accuse anyone, it is just maybe due to the inadequite parking facilities. I do not even know what to do or say. I will never recommend this establishment to anyone. We did enjoy the potato salad and garlic bread for the braai, but after all, we paid for it. The manager were friendly, but I think too smooth and talked all the problems away. All of my people were highly dissastified. I am ashamed of booking this establishment for my people, as I always book awesome accommodation. But this did not deliver what was promised. The photos and videos he send me is not at all the same as the real thing.
Helpful (0)
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Michael V
1 reviews | Active since Jan 2020
12 Oct 2023, 13:18
STAY AWAY
The double room was nice, nr 6, but the bathroom with the glass door not acceptable for privacy. Some of the plugs did not work and the aircon did not work. Jacuzzi was dirty and cold water. The 2 room house was used by the staff for cooking their food and to stay there during the day. I originally booked 2 x double private rooms and the 2 bedroom house for 2 nights and 1 double private room for one night, as we were a group and certain people did not want to stay with certain people. When we got there, we only had one private double room. The manager said the 2nd bedroom in the 2 bedroom house was the other double private room. It was not, as I had to put people in that room with the couple, otherwise we did not have enough beds for everyone. He new we had 8 adults, 2 adults, 2 adults, 2 adults and 3 children. I ended up paying that couples money back due to that they did not have their own double private room and had to share. The manager did not listen when I tried to explain. The establishment is very far from everything. And the road is bad. There were other guests (ladies) staying in a double room connected to our house and the swimming pool and jacuzzi, after the manager told us, it is our private facilities for the weekend. Those guests were getting naked infront of my people, and there were boys and men in our group. Those guests went in and out our house at leisure. The doors of our house were locked in the evening as well as the gate. We did not get the keys for those doors and the gate and we had a pregnant lady with us. We had to walk around the house to get to the other side. And still could not get out the property. The second night, he gave the other couple a whole house that only booked a private double room. It was acceptable, as they were with us. After I told him, we are on our way back to the guest house please leave the new room open, when we got there, the room were locked. I could not get him on his phone and my guests were tired and had to wait outside for nearly an hour. We loved Poppie, she tried to make everything as comfortable as possible. The other guests in the joining room, were so loud and we had knocks on our doors until early in the morning hours. We could not sleep. I did talk to the manager about their behavior and he phoned me back and said they apologise, but they only continue to do as they like and he did nothing about it any There were not enough warm water for everyone to bath/shower. The water pressure were poor. The drain were blocked at the swimming pool and it smelled the whole weekend. The one light in the second bedroom in the house, could not be put of, so the poor people needed to sleep with a light in their eyes every night. People came and go as pleased in our house. There were not enough light at the braai area. The jacuzzi in the second bedroom on top were not clean and had cold water. There were plugs in all the rooms that did not work. Saturday morning, when we got ready to leave for the day, I saw the golf cart of the manager were parked nearly on top of my jeep. He left for the restaurant. When we packed the jeep for the day, one of my people called me and showed me my bumper has a hole in it and was scratched. I do not have any evidence how this could have happened and I do not accuse anyone, it is just maybe due to the inadequite parking facilities. I do not even know what to do or say. I will never recommend this establishment to anyone. We did enjoy the potato salad and garlic bread for the braai, but after all, we paid for it. The manager were friendly, but I think too smooth and talked all the problems away. All of my people were highly dissastified. I am ashamed of booking this establishment for my people, as I always book awesome accommodation. But this did not deliver what was promised. The photos and videos he send me is not at all the same as the real thing.
0
Replies (0)MM
Maki M
1 reviews | Active since Jan 2020
29 Sept 2022, 07:39
BOSTOKELOS UNHAPPY CLIENTS 23-25 SEPTEMBER 2022
The service wasn't good. We were a group of 21 ladies and there weren't enough beds where some had to use sleeper couches which wasnt communicated to us by the manager prior to us checking in. The place doesnt have backup for loadshedding so you sit in the dark no generator or candles, We had to ask gas cylinder to cook on Saturday as non was provided.Hertage day meal was a disaster where some of the ladies have requested a refund as non of meals promised weren't served. I wouldnt recommend it to anyone
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Maki M
1 reviews | Active since Jan 2020
29 Sept 2022, 07:39
BOSTOKELOS UNHAPPY CLIENTS 23-25 SEPTEMBER 2022
The service wasn't good. We were a group of 21 ladies and there weren't enough beds where some had to use sleeper couches which wasnt communicated to us by the manager prior to us checking in. The place doesnt have backup for loadshedding so you sit in the dark no generator or candles, We had to ask gas cylinder to cook on Saturday as non was provided.Hertage day meal was a disaster where some of the ladies have requested a refund as non of meals promised weren't served. I wouldnt recommend it to anyone
0
Replies (0)SN
Sophie N
1 reviews | Active since Jan 2020
30 Apr 2022, 10:24
Yes
Ibooked last year in December, had to cancel because of a funeral. I asked them for atleast half of that amount , they refused .They said they wil give me Vouchers to use. I had to Re-book for this Weekend .I'm on my way there now they telling me that I have no room I should come back tomorrow. I am so upset.
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Sophie N
1 reviews | Active since Jan 2020
30 Apr 2022, 10:24
Yes
Ibooked last year in December, had to cancel because of a funeral. I asked them for atleast half of that amount , they refused .They said they wil give me Vouchers to use. I had to Re-book for this Weekend .I'm on my way there now they telling me that I have no room I should come back tomorrow. I am so upset.
0
Replies (0)IS
Ilze S
1 reviews | Active since Jan 2020
22 Mar 2022, 10:34
Bostokelos will never see me again.
This was the most awfull experience i had in my life. The pictures they have on web,and what you get is not nearly the same. The bedding is full of stains and pillows i guess have never ever been washed. if you shower the water goes into you bedroom. Felt so unsave there. Will never sit foot there again.
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Ilze S
1 reviews | Active since Jan 2020
22 Mar 2022, 10:34
Bostokelos will never see me again.
This was the most awfull experience i had in my life. The pictures they have on web,and what you get is not nearly the same. The bedding is full of stains and pillows i guess have never ever been washed. if you shower the water goes into you bedroom. Felt so unsave there. Will never sit foot there again.
0
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jason P
1 reviews | Active since Jan 2020
10 Mar 2022, 06:02
Bostokolos Guesthouse (Stay away)
The manager/owner promised to refund our Spa day treatments immediately, 5 days after he said that it was paid back, I still didn’t have the money. (R850). By the next Monday, I placed a review on bookings.com. The owner then instructed my partner that he will not pay us back until we take the review off. (After he told me he payed me the week before) This is unacceptable. If you want a good review you should perform accordingly. This man has only lied to us and now trying to bully us into taking down an honest review. We were very disappointed with the accommodation and false promises made, we even found left over KFC from previous clients in the microwave with massive ****aroaches. The room had no glasses and when asked, were told to make do with what was there. Even arranging a plug to switch the TV on for our little one was an issue. There are several reviews about this place with similar issues. PLEASE SOMETHING MUST BE DONE ABOUT THIS. IT IS THE PRINCIPAL, MORE SO THEN THE MONEY. We do have all correspondence as proof that these are not I quote "LIES".
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jason P
1 reviews | Active since Jan 2020
10 Mar 2022, 06:02
Bostokolos Guesthouse (Stay away)
The manager/owner promised to refund our Spa day treatments immediately, 5 days after he said that it was paid back, I still didn’t have the money. (R850). By the next Monday, I placed a review on bookings.com. The owner then instructed my partner that he will not pay us back until we take the review off. (After he told me he payed me the week before) This is unacceptable. If you want a good review you should perform accordingly. This man has only lied to us and now trying to bully us into taking down an honest review. We were very disappointed with the accommodation and false promises made, we even found left over KFC from previous clients in the microwave with massive ****aroaches. The room had no glasses and when asked, were told to make do with what was there. Even arranging a plug to switch the TV on for our little one was an issue. There are several reviews about this place with similar issues. PLEASE SOMETHING MUST BE DONE ABOUT THIS. IT IS THE PRINCIPAL, MORE SO THEN THE MONEY. We do have all correspondence as proof that these are not I quote "LIES".
0
Replies (0)AK
Annetjie K
1 reviews | Active since Jan 2020
29 Sept 2020, 10:06
Most disgusting treatment!!
I had a booking for my daughter and myself in Sunday, 27 Sept. Upon our arrival, there were no guests and we were the only ones. The girl showed US the room and I've informed her that I've booked the room with the pool and jacuzzi view. I went outside to view the pool, which was green and the jacuzzi, which was empty and full of bird miniur. I was then asked to go to the office up the street to meet with Jon Pierre. When he eventually arrived, my daughter was chased off stairs leading to a top balcony or deck, as, according to him, were under construction. No signs whatsoever of any construction on premises! We went inside and I started asking questions about the pool and jacuzzi. JP very rudely said that it is not currently available due to Covid. I've asked him why he didn't mentioned that earlier when he spoke to me to confirm my booking and time of arrival. I started to ask about the spa, as this was the purpose of my booking, to surprise my daughter with a nice spa treatment. He then flew up behind his desk and chased US away like dogs!! He said that he hasn't got time for this as he had a hectic week. On his way out, he kept on staying we must leave and return to Springs. We were shocked and my daughter and myself started laughing, thinking JP was only joking.. He left is on the premises and ons his way to the gate, again shouted twice: "Go back to Springs.. Go!" I was furious about his behaviour in front of my daughter and the way we were treated. He had someone waiting in a blue Smart car outside the gate, JP was the passenger, and as they took off, both threw a middle finger at us!! Where is this man coming from? Is he going to refund my petrol, 138KM x 2?? Will he apologise to my daughter?! Absolutely disgusting behaviour and treatment!!
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Annetjie K
1 reviews | Active since Jan 2020
29 Sept 2020, 10:06
Most disgusting treatment!!
I had a booking for my daughter and myself in Sunday, 27 Sept. Upon our arrival, there were no guests and we were the only ones. The girl showed US the room and I've informed her that I've booked the room with the pool and jacuzzi view. I went outside to view the pool, which was green and the jacuzzi, which was empty and full of bird miniur. I was then asked to go to the office up the street to meet with Jon Pierre. When he eventually arrived, my daughter was chased off stairs leading to a top balcony or deck, as, according to him, were under construction. No signs whatsoever of any construction on premises! We went inside and I started asking questions about the pool and jacuzzi. JP very rudely said that it is not currently available due to Covid. I've asked him why he didn't mentioned that earlier when he spoke to me to confirm my booking and time of arrival. I started to ask about the spa, as this was the purpose of my booking, to surprise my daughter with a nice spa treatment. He then flew up behind his desk and chased US away like dogs!! He said that he hasn't got time for this as he had a hectic week. On his way out, he kept on staying we must leave and return to Springs. We were shocked and my daughter and myself started laughing, thinking JP was only joking.. He left is on the premises and ons his way to the gate, again shouted twice: "Go back to Springs.. Go!" I was furious about his behaviour in front of my daughter and the way we were treated. He had someone waiting in a blue Smart car outside the gate, JP was the passenger, and as they took off, both threw a middle finger at us!! Where is this man coming from? Is he going to refund my petrol, 138KM x 2?? Will he apologise to my daughter?! Absolutely disgusting behaviour and treatment!!
0
Replies (0)JS
Jackie S
1 reviews | Active since Jan 2020
12 Aug 2020, 19:19
No product,no refund
I did a transaction with Jon Pierre in June, paid upfront for the goods and waited. I received the first half of the order but the second half never happened. Jon Pierre agreed to refund the second half of the transaction on 21 July 2020. I have had to ask him for the refund 5 times since then and tonight I called him and he made another one of his false promised that he would look into it tomorrow and put the phone down in my ear. People shouldn't trust Jon Pierre as he is not a man of his word.
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Jackie S
1 reviews | Active since Jan 2020
12 Aug 2020, 19:19
No product,no refund
I did a transaction with Jon Pierre in June, paid upfront for the goods and waited. I received the first half of the order but the second half never happened. Jon Pierre agreed to refund the second half of the transaction on 21 July 2020. I have had to ask him for the refund 5 times since then and tonight I called him and he made another one of his false promised that he would look into it tomorrow and put the phone down in my ear. People shouldn't trust Jon Pierre as he is not a man of his word.
0
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