LH
Luyanda H
Active since Jul 2020
2
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2 reviews70 months ago
Enquiry to AlphaTech store to refund me
I did a payment to AlphaTech to purchase a macbook for R10000. They kept giving me runaround on when they will deliver the product. After writing a lengthy message to them, they finally told me that they do not have stock at that moment and they have ordered for me. Fine, I trusted they will deliver than the following week they told me that the model I want is not available and they said if I do not want the product they will refund me. I asked for a refund and today is a week and they have not refunded me my money. I send them messages on WhatsApp but they do not reply anymore but on social media they post when customers have received their packages clearly showing their chats but here I am being ignored
0 replies
70 months ago
Enquiry to AlphaTech Store to refund me
I did a payment of R10 000 to purchase a macbook at AlphaTech Store. They had been giving me a runaround on when they will deliver my product. After writing a lengthy message to them, they had told me that they did not have stock and they had ordered for me. The following day, they messaged me telling me that the model I want is not available and if I do not want it they will refund me. I had asked for a refund and today it is a week and I have not received my money. I send them messages on WhatsApp but they are now ignoring me but they always post on social media of clients receiving their packages but they do not attend to me. Please kindly help I need my money back.
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