RK
Ramaisela K
Active since Jul 2020
2
Reviews
0
Industries
Reviews
2 reviews24 months ago
Horrible customer service & lack of efficiency
The service is very poor. 1st they booked my vehicle in and kept it for 2 weeks. They never gave me feedback.Only when I called for feedback I get told the parts did not arrive and I should come collect the vehicle.. 2. They repaired were awfully done. The paint job is beyond deploring. The cream white inner door part was extremely dirty, the car has scratches inside. Is been 8 months since they promised to fix the horrible job that they have done. The car looks worse than when it went in for repairs. There are still parts that are outstanding yet they said the car was ready for collection. To this day those parts were never replaced. Almost a yea now. They are not even giving me any feedback. The manager is not helpful at all. All they care about is money not customer service.
0 replies
70 months ago
Patient
I spoke to Ramasela, who kindly and patiently assisted me with my query. She even spoke to me in my home language.
53 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)