MM
Mpho M
Active since Aug 2020
5
Reviews
0
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Reviews
5 reviews9 months ago
I got a breakdown on my way to a panelbeater as per MiWay request, I then called their contact centre to arrange for a tow truck
I got a breakdown on my way to a panelbeater as per MiWay request, I then called their contact centre to arrange for a tow truck. I was assisted by Ridaa Dadamia who was very pleased on the call. His professionalism and patience made me feel at ease and comfortable that my query is getting the attention. Within 20-30 minutes after talking to Ridaa on the call, the tow truck was at the scene. I would like to applaud Ridaa for his work ethic.
56 replies
22 months ago
Pathetic Mobile Network Ever
I was handed over to the lawyers for non payment as someone took a contract phone on my name and never paid. I then decided to settle MTN and their lawyers the outstanding amount of R 16 049,00 in January 2024. I received a paid-up letter from their lawyers and on MTN system it shows that I have paid in full but my account is still sitting with legal and they refuse to give me my number back. This has been my struggle for the past six (6) months. I've sent thousand emails to MTN legal, called their 083 135 and 011 012 3000 number, I even went to their offices but still the matter is not resolved, My credit has been badly affected due to this and I'm losing business as some of my clients can't get hold of me as MTN is constantly refusing to give me my number back, I'm now frustrated, lost a whole lot of revenue and as a result helpless. I don't know what to do anymore.
0 replies
27 months ago
Pathetic
I sent numerous emails to MTN debt collectors "Nudebt" & including MTN Legal requesting a paid-up letter as I have settled my account with them. I'm getting frustrated because no one is willing to assist, instead I'm being send from pillar to post. The lady by the name of Yola Mjokozeli told me straight that my account was handed over for 12 months therefore I can't expect to get what I want just like that. As if my worst was over, I came across very rude agents from MTN when I called, no one was willing to assist and once again, transferred from one dept to the other. At retentions I came across this very rude agent by the name of Vuyisi who didn't even want to give me last name. I'm not surprised that most people don't want to hear about MTN, now I understand as I have first hand experience. Customers to MTN staff is none existence, we are just a number. I'm glad that I'm experiencing such a bad service after 30+ with them. It has been an eye opener & one should know when they are not needed. But one thing I know, someone out there can appreciate my business and money any time.
0 replies
39 months ago
Excellent Mediterranean food and ambiance
One of my favourite restaurants at Montecasino in Fourways, the service and staff was great. The atmosphere always feel like a mini vacation. The food and wine is always delicious and waiters knows how to give good advice on wine and food pairing. Definitely my kind of place.
0 replies
69 months ago
Wrong Price Advertised & Bad ServIce
I went to Builders Warehouse Strubens Valley on Friday 07/08/2020 to buy a new light for my kitchen as I have recently renovated. When I got to the lighting section I saw two lights that I like and I was confused on which one to take because I loved both of them. I then called the gentleman who was working at that section on the day to help me choose and he gladly assisted but to my surprise he told me a different price that was not advertised on the shelf. The light that I wanted was priced R 269.00 on the shelf and he confirmed a different price of R 370.00 or so. I then argued that why is the price different to the one on the shelf, he couldn’t answer. I then decided to choose the second option and yet again I got a shock of my life because there was an issue of wrong price advertised on the shelf, also marked R 269.00 but he confirmed R 369.00. I then requested to see the manager because I was unhappy about what I was told and what’s on the shelf. I was then assisted by the gentleman called Kenny Mandlakapheli as he introduced himself as a manager. I told him my dilemma but he started being dismissive and rude. He told me that’s not how they price their stock and I can’t get the light with the price on the shelf. He kept on raising his voice at my brother who was with me at that time when he kept on asking him questions so that we understand. We then decided to leave the store without buying a light because we felt disrespected and humiliated the way Kenny Mandlakapheli (if that is even his real name because he was not even wearing a name tag) was talking to us and raising his voice when we simply tried to understand the logic of pricing two items incorrectly and not even have the decency of apologising to the customer but instead treat them like fools. I doubt if I will ever shop at Builders Warehouse ever again because of the bad customer service I received. I even took pictures of the two products on the shelves indicating R 269.00 price on them. Incident time: 16:15 I need this matter to be addressed immediately and feedback send to me promptly.
318 replies
Review Distribution
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2 (40%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
3 (60%)