Rayleen Basson van wyk

unprofessional conduct/communication leads to patient liable for big bill

hi. If anyone decides to have their detailed sonar done through heidie, please proceed with caution. do not believe anything she says before getting a second opinion. And please do not believe her if she tells you to have a test done and assures you that it is covered. Make sure from your medical aid yourself . If you feel something in your gut trust it. She told myself and husband that our son could have down syndrome based on a short nose bone, one umbilical artery and thick skin on the neck. she had us do a nipt test to check. we felt it was utter nonsense but because she assured us that the test will be covered by our medical aid, and that we should not worry because she knows how discovery works, we went through with the test. we took her word. MY HUSBAND IS STILL TRAUMATISED BY HER TALKING ABOUT TERMINATING THE PREGNANCY OR LIVING WITH A DOWNS CHILD ETC. This woman was over booked that day because she asked us to go see her again the evening to check the babies heart etc. we went back and all of a sudden she says the thick skin could be that the father has thick skin on his neck, and that the short nose could just be because we have short noses in the family. she also said the one umbilical artery is not of concern to her. so she had us do a test for no reason at all. Her conduct was completely unprofessional . The whole experience from the start was terrible. this was last year 2019 in august. My baby is 8 months old, big and beautiful and healthy. Now i am sitting with a bill of 6500 rand which could have been prevented if it weren't for her conduct. The worst part is she refuses to take responsibility for her actions, instead she justifies it. when people do that ,their heart is in the wrong place. aND SHE WILL DO IT AGAIN. In her line of work they need to be very cautious and sensitive and informative. she did not have that with us.