RH
Rueben H
Active since Aug 2020
7
Reviews
0
Industries
Reviews
7 reviews14 months ago
Wonderful experience with WP Motors especially Lucelle in Finance and Shakeera in sales
Wonderful experience with WP Motors especially Lucelle in Finance and Shakeera in sales. Absolute stellar client service always willing to assist and never hesitate to get the job done. Well done ladies.
53 replies
15 months ago
Exceptional service specifically from consultant Lindiwe Abuse
Exceptional service specifically from consultant Lindiwe Abuse. Absolutely brilliant as MiWay certainly has a gem in you. Keep up the great work Lindiwe.
0 replies
21 months ago
Absolutely bad
Absolutely bad. No feedback on an enquiry received in almost a month
58 replies
22 months ago
Bad experience with MiWay as a whole but wonderful service received from Nompumelelo Mntambo
Bad experience with MiWay as a whole but wonderful service received from Nompumelelo Mntambo. She is fast efficient very client orientated and an individual of her word.. Very nice service received from her. MiWay can learn a thing or 2 from her.
106 replies
47 months ago
Excellent assistance from Zanele Mvalase
Excellent assistance from Zanele Mvalase. An absolute client centric individual. Great etiket very kind extremely knowledgeable and a joy to be assisted thanks so much Miway
134 replies
50 months ago
Absolute professional service received from Miway agent Mmapaseka Ma****tisho
Absolute professional service received from Miway agent Mmapaseka Ma****tisho. She has a wealth of knowledge with excellent service rendered. I was sorted in record breaking time putting a smile on my face. Miway is number 1
53 replies
69 months ago
Utterly horrible Client service!!!!!!TOPMED you are the worst medical aid ever!!!!!!
I would like to share the horrible or rather lack thereof feedback/service I received from Topmed medical scheme and advise each and everyone who even thought of joining this medical scheme, to re-consider and use my review as a guide to please stay away. It is Tax season and as all Medical aid schemes are aware, the request for Medical aid tax certificates are main priority. I requested a Medical aid Tax certificate on Monday 03 August 2020 via email and had to follow up with them as I did not receive any feedback within 48 hours. The reason for my follow up is that I requested a Medical aid certificate from Metropolitan's medical aid the same day and receive feedback within hours. On Wednesday 05 August 2020 I sent a follow-up email and again after not receiving confirmation of my email receipt, I decided to call them on their Client services call centre number. I was then put through to the medical scheme and after 30 minutes the call was cut. I decided to go on their website and got an alternative email address to which I sent an email again requesting a medical aid certificate. I received confirmation that my email was received and got a query number ri.e. 050820Q424PW. After much frustration I left it there and decided to wait. On Thursday 13 August 2020 (More than a week later) I went onto their website again and chatted online with 1 of their consultants named Brad and after providing him with all my details his response was " We do not pick you up on the system". I then asked him to refer me to a senior authority but he dodged my question and said he could not help. I then again sent an email (3rd email) and copied a complaints email address but to no avail. Up until today I am not only waiting for a Medical aid certificate, but I received no confirmation of anyone at Topmed taking accountability of my query. No one at Topmed ever came back to me with any answers and I find this totally pathetic. Extremely bad client service. All I ask is that anyone at Topmed, please provide me with the necessary!!!!!!! Please Topmed take some responsibility and provide your clients with the necessary!!!!
0 replies
Review Distribution
5 Star
5 (71.42857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (28.571428571428573%)