SK
Sanji K
Active since Aug 2020
6
Reviews
0
Industries
Reviews
6 reviews17 months ago
Bad Customer Service
XECUTRONIX is a ******* LG repair Centre. When you call them the staff is unfriendly and have dropped calls on me several times. I sent an email to request for an update and they did not respond to any of my emails. After the final attempt to call, the lady informed me that since it is a warranty repair, they will only call me when the screen is ready and cannot give me any other updates.
0 replies
27 months ago
Momentum Awful Service Delivery
I have logged a claim for my windscreen replacement with Momentum Insure and boy, what a dissatisfaction it has been. I sent the initial email on the 18th of January and to date I have not been assisted. I received a response a few days later referring me to another consultant to assist. The repair company called me once to say ask me to populate some online forms, promising to get back to me on a fitment date. An entire week later they had not called me back. I then sent a complaint to Momentum and the next day the consultant called me to find out about my query. He then called the repair/replacement company who promised to resolve the matter and call me back the next day to make an appointment. Once again that did not happen. On Monday, 05 February, I sent another complaint to Momentum and all I have received thus far is my consultant sending emails to other consultants to say they must assist me and they in return are sending me to yet another consultant. No one is coming to the party to assist me with my claim, yet without fail every month they debit my account. What kind of nonsense service delivery is this?
58 replies
56 months ago
Worst Service Airline
After getting cancellations during the July and August times of covid restrictions I finally got a booking for September. The bookings keep changing at any time, the times keep changing at short notice without us as customers being given the opportunity to select our own flights. When you contact their call centre you hold for up to 20 minutes without the call being answered. The service s utter rubbish. I will never use this airline again
0 replies
66 months ago
Worst experience ever
I ordered a 5G router from Rain. The first thing they want is payment before order can be fulfilled. All that went smoothly until i had to start using the router. The coverage in my area was really bad, not even once did I have 5G connectivity. I then requested to cancel the order and rain collected their router. 5 days later, no one from Rain has contacted me regarding my refund. I only used the router for 2 days and in those 2 days I barely had over an hour of internet connectivity. I had assistance from Refilwe Mthimunye and Levy Serame. They were both happy to assist with the cancellation and collection of the router, but none of them responded to my email in regards to the refund. Can someone get back to me.
53 replies
66 months ago
No response Vox
I am waiting for Christelle from Vox to get back to me on the cancellation of the new line to the new premises, since they could not confirm with Vumatel if there is fibre in the area or not. It has been 7 days since I requested for a confirmation and she has not bothered to respond. I am appalled by this kind of service.
0 replies
69 months ago
Bad Service From Makro Woodmead
I bought a patio set at Makro Woodmead on the 9th August 2020. The sales guy promised me that the delivery would be made on the following day (10th August). The delivery did not occur as promised. On the 11th August I got a call and they promised to deliver the next day, 12th August 2020 and that I would receive a call an hour before the delivery truck leaves the shop, to ensure that there is someone in the house during the time of delivery. Nothing of that sort happened. On the 17th August I called the store and I was informed that they are out of stock thats why they have not yet made the delivery. On the day I went to buy there was stock and the guy who was assisting me (Andile Mrubatha, the sales person), packed the patio set and sent it to the deliveries section. After explaining this to the guy on the call he told me to call back and speak to Tshepiso at the deliveries section, but then promised to speak to Tshepiso and give me a call back on the same day, (17 August 2020) but until now no one has bothered to call me to tell me what is going on. I am furious at their lack of customer care.
53 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)