JG
Jurie G
Active since Aug 2020
2
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0
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Reviews
2 reviews18 months ago
Unacceptable service and product from Planeworld - One Nav
This is beyond unacceptable. The service from both the authorized agent and Planeworld’s after-sales support is appalling. I have the OneNav Professional, which drains my battery and works intermittently. Numerous technicians have been sent out, each claiming the issue was fixed, only for it to fail again within weeks. I’ve spent thousands on auto-electricians, only to discover the initial installation was botched. One of their technicians even told me my amp was blown, only for it to mysteriously work again a week later. Now, it’s back to draining my battery. To make matters worse, when I asked them to remove the product and issue a refund, they simply shrugged it off, telling me to get my money from their appointed authorized dealer, who is now blatantly ignoring me. This is an overpriced product with zero accountability and customer support. I would never recommend anyone to do business with them.
0 replies
69 months ago
Great service
The service received from Jan and team was exceptional. They are really accommodating and they assist with professionally and speed. I will buy another car from them.
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1 Star
1 (50%)