OP
Onenav planet world
Unclaimed Business
OP
Onenav planet world
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJG
Jurie G
1 reviews | Active since Jan 2020
29 Oct 2024, 10:53
Unacceptable service and product from Planeworld - One Nav
This is beyond unacceptable. The service from both the authorized agent and Planeworld’s after-sales support is appalling. I have the OneNav Professional, which drains my battery and works intermittently. Numerous technicians have been sent out, each claiming the issue was fixed, only for it to fail again within weeks. I’ve spent thousands on auto-electricians, only to discover the initial installation was botched. One of their technicians even told me my amp was blown, only for it to mysteriously work again a week later. Now, it’s back to draining my battery. To make matters worse, when I asked them to remove the product and issue a refund, they simply shrugged it off, telling me to get my money from their appointed authorized dealer, who is now blatantly ignoring me. This is an overpriced product with zero accountability and customer support. I would never recommend anyone to do business with them.
Helpful (0)
|Replies (0)JG
Jurie G
1 reviews | Active since Jan 2020
29 Oct 2024, 10:53
Unacceptable service and product from Planeworld - One Nav
This is beyond unacceptable. The service from both the authorized agent and Planeworld’s after-sales support is appalling. I have the OneNav Professional, which drains my battery and works intermittently. Numerous technicians have been sent out, each claiming the issue was fixed, only for it to fail again within weeks. I’ve spent thousands on auto-electricians, only to discover the initial installation was botched. One of their technicians even told me my amp was blown, only for it to mysteriously work again a week later. Now, it’s back to draining my battery. To make matters worse, when I asked them to remove the product and issue a refund, they simply shrugged it off, telling me to get my money from their appointed authorized dealer, who is now blatantly ignoring me. This is an overpriced product with zero accountability and customer support. I would never recommend anyone to do business with them.
0
Replies (0)GH
Gavin H
1 reviews | Active since Jan 2020
4 Jan 2024, 13:49
Excellent Service from Planet World
Replaced my awful Toyota entertainment system with this as I wanted Apple Carplay. Genereally 70% happy with the OneNav. Will give 100% to Planet World technical support and installation. I had some issues and neded to reset the OneNav software. So drove in to their technical centre in Woodmead, JHB. Technician was great. Updated the system. Reinstalled key software. ALL FOR ZERO CHARGE.
Helpful (0)
|Replies (0)GH
Gavin H
1 reviews | Active since Jan 2020
4 Jan 2024, 13:49
Excellent Service from Planet World
Replaced my awful Toyota entertainment system with this as I wanted Apple Carplay. Genereally 70% happy with the OneNav. Will give 100% to Planet World technical support and installation. I had some issues and neded to reset the OneNav software. So drove in to their technical centre in Woodmead, JHB. Technician was great. Updated the system. Reinstalled key software. ALL FOR ZERO CHARGE.
0
Replies (0)GH
Gavin H
1 reviews | Active since Jan 2020
4 Jan 2024, 13:47
Excellent Service From Planet World
Replaced my aweful Toyota system with this. Genereally 70% happy with the OneNav. Will give 100% to Planet World technical support and installation. I had some issues and neded to reset the OneNav software. So drove in to their technical centre in Woodmead, JHB. Technician was great. Updated the system. Reinstalled key software. ALL FOR ZERO CHARGE.
Helpful (0)
|Replies (0)GH
Gavin H
1 reviews | Active since Jan 2020
4 Jan 2024, 13:47
Excellent Service From Planet World
Replaced my aweful Toyota system with this. Genereally 70% happy with the OneNav. Will give 100% to Planet World technical support and installation. I had some issues and neded to reset the OneNav software. So drove in to their technical centre in Woodmead, JHB. Technician was great. Updated the system. Reinstalled key software. ALL FOR ZERO CHARGE.
0
Replies (0)MD
Melicia D
1 reviews | Active since Jan 2020
11 Dec 2021, 13:11
Worst aftermarket systems.
Used this company to upgrade my nav system and after they butchered my vehicle I have had to spend R2000 to replace the wiring harness that they destroyed. Appalling service once the system did not operate correctly and had to have it removed after 48 hours.
Helpful (0)
|Replies (0)MD
Melicia D
1 reviews | Active since Jan 2020
11 Dec 2021, 13:11
Worst aftermarket systems.
Used this company to upgrade my nav system and after they butchered my vehicle I have had to spend R2000 to replace the wiring harness that they destroyed. Appalling service once the system did not operate correctly and had to have it removed after 48 hours.
0
Replies (0)