BM
Brilliant M
Active since Aug 2020
2
Reviews
0
Industries
Reviews
2 reviews25 months ago
Rude Private controller Hlengiwe!!!
I was hospitalised in January for a day and was told I’m gonna receive my statement in 2weeks which it went over a month I then started calling them requesting my statement they sent it… im a cash customer, I called m asked about it the Lady Hlengiwe was so Rude I told her I’ve been on line for 30min been transferred 4times she’s the 5th person im talking to so I asked do I owe anything to the hospital she answered “Nope” I asked does the hospital owe me anything? She answered again “nope” speaking to a patient on an professional call like she’s talking to her friend was was got me she said I finished all the amount I paid which isn’t true there’s credit that’s due to me we on the 4th month no one’s answering the calls when I call her number I’ve sent my statement to several people to assist with checking they tell me you guys owe me plz give what’s due to me im never using u again and please FIRE that’s Hlengiwe girl who doesn’t wanna do her job n hire someone who won’t want to get rid of patients on call by lying to them…. I WANT My Money im never using you again!!!!
53 replies
59 months ago
PATHETIC SERVICE!!!
I bought an IPhone 11 a month ago it came with a cable to charge not a single day that cable worked, well I used the one for my old iPhone I then called them VERY POOR service the lady was so unprofessional she kept me on hold for more than 15min not updating me or letting me know they still with me on the line mind you I’m using my airtime.... she finally came back to me told me someone was going to call me back Guy called Tshepo called and told me they were going to send the courier company to fetch the cable home till today it’s almost 2months... I had to buy a cable which it’s R500 whereas I paid 12k for the for and the charger I’m really not happy about your service I do not recommend buying from you once a person paid u no longer care. How the hell do u think I’m using my iPhone without a charger?????? PATHETIC!!!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)