Etienne P

WIS 24/7 Even makes Telkom look like a good ISP.

I do not recommend WIS24/7 for the following reasons 1. The unethical methods into coercing people to sign their contracts based on lies, either their staff is uneducated on what really is in their contract or they just want to make a sale. 2. Slow speeds, they offer 10Mbs for close to a R1000. it is simply overpriced for that slow speed, R200 for 2Mbs? what is this the 1900s. also asking the farmers double the price, from what ive seen and experienced, they have deals with people on farms that pay up to R400 for a 2Mbs speed, why does the farmers have to pay so much more? our farmers are struggling as it is and this company gives overpriced network connections to our farmers. 3. Unprofessional-ism is appalling. Insinuating that customers do not know anything about their rights or common knowledge. 4. The router and the antenna-dish that they name as their equipment is NOT yours. The contract states that the antenna stays property of WIS24/7. DO NOT LISTEN TO THE EMPLOYEES TELLING YOU THAT YOU ARE PAYING FOR THE EQUIPMENT. 5.Their IT Technician will coerce you into getting a package with them although he fully knows well that they are overpriced and have slow speeds and unstable connections. 6.Their connection is unstable. the IT Technician assured us that we will be able to play video games on low ping, knowing full well that their network does not support gaming. 7.Their contracts are super sketchy. their contracts i personally would consider illegal. it disregards the law and they make up their own laws. WIS24/7 does not allow you to cancel your contract with them even though it is against the law. Consumer Protection Act no 68 of 2008. they believe that canceling your contract is in breach of your contract. which is untrue. they offer no way of cancellation even though big companies like Telkom, Vodacom, MTN and Cell c offers cancellations within the Consumer Protection Act. 8.The tech support team is useless, we complained for 6 months that our speeds was not what it is supposed to be and even having disconnections and they ignored us. 9.There are better solutions to your networking needs in Moorreesburg, Telkom is one of them. in the age of Fiber, faster and more stable connections now is the time to make the move over. Telkom is offering faster speeds at a lower price for residents in moorreesburg. They even give you free installation and guess what the "equipment" Stays yours!. telkom is busy installing fiber connections in Malmsbury, it is not gonna take much longer to get Moorreesburg also fiber connections making WIS24/7 obsolete. this has been our 7 month experience with WIS24/7, If your are in desperate need of a network connection rather wait it out you will not be sorry. Side Note, we are currently using telkom for a 20Mbs line for R399 a month.