Active since Aug 2020
I am ****ed off by this company Bamboo mattress. I bought a queen sleigh bed in July via PayJustNow, they called me and told me that the bed was out of stock so they were going to upgrade for me. I had no problem with that a month later I received my order only to find out that it is small in size it’s not the queen they told me to take measurements I did, they then told me that they see the problem was on their side so they offered to give me 2 options 1st would be that I take the bed and they will refund me R2000 2nd would be that they come & collect then they will refund me. I chose option 2 coz I had already brought bed for my other rooms. They took ages to come & collect eventually they collected on the 29th of September. They have been giving me a run around with my money they have not refunded me and I have to be the one who’s always asking what is holding up and they always tells bulli**** and they say they will get back to me of which they never did I have to be the one who’s always asking about my refund. This company is bull**** I wish people could stop buying from them they are big ****mers. I WANT MY MONEY