MM
Mirriam M
Active since Aug 2020
3
Reviews
0
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Reviews
3 reviews3 weeks ago
They don't want to pay my claim
I have a policy with them and i have 2month behind, since from February i keep on checking my Policy it's laps or not,then they say is up to date, i checked again on 5May 2026 they said they reinstate.i asked them I will be on trial or not they said, (No) my Policy has been reinstate with no change at all.My Grandmother passed on last week,the funeral was on Saturday, i call them they send me all the documents for the claim i filled it and send back to them,i wait for them till today, they told me the are busy with investigation,on Tuesday they said my Policy has been laps, and I have all the conversation that says my Policy has been reinstate with no changes at all, then the Lady said it was a missed understanding she asked for forgiveness
2 replies
44 months ago
Wrongly garnished
Since we were waiting for respond from Thandeka till today. My husband even ask here to call African bank because she refuses to gave us the payment reference number, we don't know why she even refuses to gave it to African bank because they were asking for it so that they can help us .they were deducting 1561.91 from 2020 till today. Thandeka please tell us were is our money. Your help will be appreciated thanks
0 replies
44 months ago
Wrongly garnished
I was garnished by Bayport from 2020. DCM deducted money from my salary to pay Bayport. Last month I received a call from Bayport, requesting to offer me a discount. After they have told me my balance , it was the same amount and it was supposed to be lower, then they said I was not paying when I asked them. I called DCM and spoke to Thandeka Bhutelezi (financial wellness consultant from DCM group) she confirmed that there was a mistake that the money was transferred to African bank account. I went to African bank to make enquiries, and there was no money that they received from me. So I'm wondering where my money is because I need it.
0 replies
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1 Star
3 (100%)