Active since Sep 2020
Purchased a vehicle from them July 2023, & in true salesman fashion, Norman Makhoba called me everyday to conclude the process so it could assist with their sales numbers for the month, I obliged. I later learnt of delivery fees payable with or without delivery, "refundable" registration fees & various other extras you aren't informed or asked about. As an unsuspecting client, you'd be roped in unknowingly, as was I, but luckily I asked the right questions. I expressed this to Norman & he promised me a 50% refund on the delivery fee. After getting a crazy interest rate of 14.4% on my finance with Standard Bank, no help there from them, the car did arrive, late, but that wasn't an issue. The vehicle delivery part of the service I was relatively okay with. When it came to registration, the vehicle certs had expired & I had to take care of that. Six months later, I'm trying to get my full registration costs & promised 50% delivery fee refund but I'm being sent from pillar to post & being short-paid, very different to how the relationship began & them having forgotten how helpful my business was to them at some point. I've spoken to the department manager, Fanie Lambracht & the branch manager Clint as well, with no real assistance. I wouldn't recommend you see them as being on your side, it's just business, I guess as is with most businesses & people. Take their words with a pinch of salt, question everything, don't expect any favors. compare your numbers very carefully before purchasing from them, they use a sort of click bait pricing then hide fees elsewhere.
Tim Zibi was a great help with my policy. Informed, well spoken, mannered & helpful. Thanks Tim
After trying a few diets & exercise, I could shed everything else but not my abdominal fat. So I contacted them for their slimming injection services. Turned out to be a gimmick involving there being no required input in the way of exercise & diet with the bogus promise of "varying" results within 4-5 weeks, which really meant no results at all. With them coaxing & playing on my need/desire I was convinced into paying R8500 at a 40% discount for the procedure & had it done at the Cascades branch in Pietermaritzburg. The first signs of it being phoney came at the point of no return, after the payment was made. They give you terms & conditions, they give you a 1 day meal plan & tell you to buy a cream that costs R1000 to supposedly get the area sweating. No indication of this is made initially & you're lead to believe without the cream the injections may be ineffective. So the R1000 component has a larger bearing on the success of the procedure than the one they "sell to you" & costs 14 times more? I didn't get the cream, watched my food intake, drank 2 litres a day and I exercised but got zero results. Not less satisfactory results, ZERO results 6 weeks down the line. I'm extremely dissatisfied with Laser Lipo Global Cascades branch, especially the people I dealt with there. Which I'm happy to name if need be. My thing is, set realistic expectations, give out all the facts upfront & don't coax! I'm definitely going to seek avenues to get my money back.
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