Candice H

Worms

We bought a box of nutrafic and with the rush never check the package expire date. Few days later i opened it and added milk and saw there where lots of tiny cream color stuff which is not normal on closer inspection i discovered thousands of worms and brown colored weevels i didnt even tell this to my 7year old or he would have been totally put off from breakfast everyday.gosh i emailed and spoke to a lady after 3 days she sent me a voucher of r100 to buy another box. I then received a call from the marketing manager named Debby Gebheart this lady was so rude she just kept on talking nither an apology or anything she did not want to take responsibility and blamed the store. She said i must be grateful that they gave me a voucher as they are not liable to do so.(white lady) there are so many unemployed ppl with qualifications but they gave this broad a job to treat customers like **** and make us feel that we are in the wrong. This box was expired its alpen food"s responsibility to have merchandisers to check each shelf so that nothing like this happen so how can u argue with me and say its not your fault. I will never ever support this company nither will my friends or family after this ladies attitude. Shes a Disgrace